ChowCall - Norfolk, Virginia

Address: 7421 Central Business Park Dr Suite 206A, Norfolk, VA 23513, United States.
Phone: 7579822469.
Website: chowcall.net
Specialties: Delivery service.
Other points of interest: Identifies as veteran-owned, Online appointments, On-site services, Wheelchair-accessible car park.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of ChowCall

ChowCall 7421 Central Business Park Dr Suite 206A, Norfolk, VA 23513, United States

☎️7579822469

⏰ Open Hours of ChowCall

Monday: 10 am–10 pm
Tuesday: 10 am–10 pm
Wednesday: 10 am–10 pm
Thursday: 10 am–10 pm
Friday: 10 am–12 am
Saturday: 8 am–12 am
Sunday: 8 am–12 am

Introduction to ChowCall

For individuals and businesses seeking a dependable and efficient delivery service, ChowCall presents a compelling solution. This veteran-owned company, strategically located in Norfolk, Virginia, has quickly gained recognition for its commitment to timely and reliable deliveries. ChowCall distinguishes itself through a combination of user-friendly online appointment scheduling, accessible on-site services, and a dedication to accommodating diverse needs, including wheelchair accessibility. The companyâs focus on customer satisfaction is evident in its 40 Google My Business reviews, averaging a solid 3.8 out of 5 stars â a testament to its operational strengths and responsiveness to client feedback.

Company Overview and Location

ChowCallâs operational base is situated at 7421 Central Business Park Dr Suite 206A, Norfolk, VA 23513, United States. This prime location allows for efficient distribution throughout the Hampton Roads area and beyond. The companyâs address provides convenient access for both clients and delivery personnel. Contacting ChowCall is straightforward through their dedicated phone line: 7579822469. For detailed information and to schedule appointments, visitors can also explore their comprehensive website at chowcall.net. The website offers a clear overview of their services, pricing structure, and contact details.

Specialties and Services Offered

ChowCall specializes primarily in providing a comprehensive delivery service. However, their approach goes beyond simply transporting goods. They offer a streamlined experience from initial request to final delivery. Key features of their service include:

Online Appointment Scheduling: Clients can easily book deliveries through the ChowCall website, ensuring convenient and pre-arranged pickup and drop-off times.
On-Site Services: ChowCall provides on-site assistance for larger deliveries or those requiring specialized handling.
Wheelchair-Accessible Car Park: Recognizing the importance of inclusivity, ChowCall boasts a wheelchair-accessible car park, making it easy for individuals with mobility challenges to access the premises.
Veteran-Owned Business: ChowCall proudly operates as a veteran-owned business, reflecting a commitment to supporting the community and upholding strong ethical standards.

Customer Feedback and Reputation

The companyâs standing within the local community is reflected in its 40 reviews on Google My Business. The average rating of 3.8/5 indicates a generally positive experience, with reviewers citing reliability, professionalism, and responsiveness. While thereâs always room for improvement, the consistent positive feedback highlights ChowCall's dedication to meeting customer expectations. Areas where customers have expressed satisfaction often include the speed of delivery, the courteousness of the drivers, and the ease of the online scheduling process. Feedback frequently suggests a strong focus on communication and problem-solving.

Key Features and Benefits

ChowCall distinguishes itself through several key features:

Feature	Description
User-Friendly Platform	The website and online scheduling system are designed for simplicity and ease of use, reducing the hassle of traditional delivery arrangements.
Reliable Delivery Network	ChowCall has established a dependable network of drivers, ensuring timely and secure delivery of goods.
Dedicated Customer Support	The company is committed to providing responsive and helpful customer support throughout the delivery process.
Accessibility Features	The wheelchair-accessible car park demonstrates a commitment to inclusivity and caters to a wider range of clients.

Choosing ChowCall offers a practical solution for individuals and businesses needing a dependable delivery option. Their veteran-owned status, combined with their commitment to accessibility and customer satisfaction, positions them as a valuable asset within Norfolk and the surrounding area. Further investigation into their services and online booking system is encouraged for those seeking a reliable and convenient delivery experience. The companyâs online appointments are a particularly attractive feature for those with busy schedules.

👍 Reviews of ChowCall

Diondra M.

1/5

I will never understand how a company can have such terrible customer service skills when their clientele is specifically for military and is limited. My order was cancelled yet is still showing a delivery time, I never received any order confirmation emails like usual, and the only explanation was "They couldn't process your order," and then I was hung up on. ChowCall will never see another dime from me and I'll be sure to STOP recommending it to my guests and coworkers. Sucks, I really enjoyed the drivers I met and told my friends to sign up. Nevermind.

LivingProof

5/5

I am so glad this company exists because I live on base and other apps are not reliable whatsoever as far as having base access goes. This is a stress free experience. the staff is super friendly and courteous. Website and app super easy to navigate (especially for someone like me who's horrible with technology).Deliver fee and min order fee is very minimal, therefore super affordable, and great selection of restaurants so far. Look forward to more being added in the future. I like how it tells you approx. how long it'll take for the food to arrive and gives tracking info as well, that way I can get other things done while waiting. Each time, they have been super time efficient and have arrived a little sooner, but have always called ahead to let me know so I'm around. I definitely recommend to anyone living in the area, especially on base. Definitely will continue to use this service. Thank y'all so much.

Hailey P.

2/5

Lately, on multiple occasions, they've been unavailable (all restaurants showing up closed even though its during the day, they for some reason don't have ANY drivers out) even though their service hours are supposed to be from 10am-10pm (this is on the app). There has not been any severe weather here lately (in the Hampton area) so I don't understand why they're just not delivering when they should. This is getting ridiculous.

Edit: I also remember they texted me a promo code to use last night, and the same situation, stated above, happened. Ordered from Zaxbys at 5pm only for to be canceled an hour later, showing restaurants were closed. Completely unacceptable from a veteran owned business.

Carrie W.

4/5

Restaurant had a problem receiving my order, but Chowcall kept me informed with the process and managed to get my food to me pretty quickly once it was finished. It arrived hot and delicious! I was very grateful for someone able to deliver on base so I didn’t have to pack up all the kids just to get dinner and bring it back home to eat.

Coy P.

1/5

I really wanted to like this app because of the on base access but, ordered through them twice and each time almost an hour past the delivery time is when I got my food with none of the drinks I ordered. Can't even contact the driver to get an update of where they are at. Also my order was $64 with tip and was charged $79.

Ian P.

1/5

Why is it so hard to deliver food. One how does an order become 3-4 hours late. Also idk what yall do with upcharging but the receipt I got from the restaurant says 53 dollars the app said like 84 dollars. Once it was delivered it says 105 and my bank statement says 109. How do that work?

jen P.

5/5

This is my new go to food delivery service. I've been using Uber eats, doordash, all of them and every single time there has been an issue, and when you try to reach out to correct the problem you never talk to a human and it takes forever. I deleted all of those apps from my phone. Not only is chow call local, and they support military, but their services above and beyond any of the big named services I mentioned above. They are at least 75% faster. And I've not had to call about an issue but regarding a promotion code only and I actually talk to a live person who was extremely accommodating. This is the only service I will be using from now on. My 14 year old son opened his own account and orders food when he wants to and is extremely pleased with their service as well

Z C.

5/5

Used this for Chik-fil-A. When I had missing items (about $13 worth), I reported it to ChowCall immediately and they sent their driver to pick up and redeliver my missing items. Customer service and the driver were all very courteous and understanding. Will continue to utilize this service!