BJ's Restaurant & Brewhouse - Chino Hills, California

Jeremiah W. (. J.

I dont come to BjS often but when I do its mainly for a late night dessert. The pizookies are so good. But I wish they came with 2 scoops instead of one. The best ones are the cinnamon roll pizookies and the strawberry shortcake. Cant go wrong with either. Or get both. The service is always good when I go so no problem there.

steve B.

On a Thursday night, was able to walk right in and sit down without a line. Front desk staff is happy and accommodating.
Ordering went quick as well as the food prep and delivery time.
The food itself, ...well that's where things went south; the flavor and look of the burger and fries was sub par, the meat tasted like frozen patty multi packs you would get from smart n final and not much seasoning. The fries on top of being cold also had no flavor; so make sure ask for ranch or something to dip them in. Also had the cookie ice cream and that was warm and paired well with the ice cream, but I remember from years back that treat was larger in size unless the portion size was related to the meal deal. The portion sizes for the $13 meal specials were a bit small as well, and while I get that food costs can be a factor on top of labor costs for business owners, there is too much competition to offer sub par quality, size and lack of seasoning.
The ambiance of the place was ok with with the TV's on the walls and not to much in regards to volume level. The restrooms were clean enough and the parking lot during rain was a bit cramped but that's of course to be expected and not reflected here.
All in all BJ's needs to step up their food and quantity game, as for a now I'll have to stay away until that happens

gomarketingsuccess D.

The bad: our friend found a hair stuck in his burger. Its not a stuck on top, he was pulling it from the burger!
The server did an excellent job to let the kitchen remake it for him. He was deep diving inspecting his burger 2nd time if there were any weird substances inside.

We went in after the Frosty Farm trip so it was 30 mins before closing and we were the last to leave.

Alison B.

Terrible Experience! Never Coming Back!

I recently visited BJ’s in Chino Hills, and it was, hands down, one of the worst dining experiences I’ve ever had. We arrived during happy hour, but despite being there on time, we were made to wait over 50 minutes for a table. To make matters worse, the restaurant stopped seating people for over 30 minutes, clearly to avoid letting anyone order from the happy hour menu. The excuse they gave was that the kitchen was backed up with food orders, but it felt like a deliberate attempt to push us past happy hour.

When we were finally seated, our server was kind, but that was the only positive aspect of our visit. The food was absolutely terrible. My chicken wasn’t fully cooked or warmed up, and all of our dishes were cold and tasted bad. To top it off, I was upcharged for sweet potato fries, but I didn’t receive the rest of my meal, which included couscous, salad, and pita bread—very odd and frustrating.

But the worst part? We all ended up with food poisoning and diarrhea as early as 30 minutes after the meal. Out of our group, one person even contracted Hand, Foot, and Mouth Disease (HFMD), which is extremely concerning. We had two elderly people, a pregnant woman, a toddler, and two adults in our group, all of whom were looking forward to our birthday dinner celebration. I would never have expected a restaurant like BJ’s in Chino Hills to serve food that didn’t meet basic Serve Safe standards.

This experience was not only disappointing but also dangerous. I would strongly advise anyone considering a meal at this location to think twice. We will never return to this BJ’s and hope others take caution.

Mathhias P.

Sat at bar area and server never came around we finally moved to the bar and the bar tender was helpful with taking order and drinks. Food was average as it was appetizers. The drinks were good. Place was not busy so there was little of an excuse not to attend customer’s at a reasonable time. If you’re hungry go to Lucille’s next door.

Max F.

Service was great with Ruben, love the vibes, food is delish, I got the soup/salad combo with clam chowder bread bowl and wedge salad, with a white chocolate pizookie!

Trevor N.

Had a really nice time at BJs today. I came in during a relatively slow time, in between lunch and dinner, and I had some work to do. The team was very accommodating as I needed a place to plug my phone and laptop. Once I was quickly sat, Jill approached me and asked for drink orders immediately, I got my beer and she brought a water too which was great. Food came timely, had some different requests for my food and they had no problem giving it to me how I wanted it.

I also appreciated that they never made me feel like I needed to leave. I sat here for about two hours only having ordered a little Food and a beer. Jill constantly checked up on me, and to be honest I watched her hustling despite it not being super busy. Gives me a great impression of her and the standards that this BJ holds themselves to.

Thank you Jill for a providing a relaxing and positive lunch while I was stressing about my work. You made my work lunch better because of your environment and kindness.

Courtney R.

Food was delicious. The waiter was very kind and we had a great time.