Beltmann Integrated Logistics - Itasca, Illinois

Teresa S.

My agency had a scheduled pick up (BUF-792-4) from this company today. The 2 gentlemen, Jonathan Hoesel and Brian Smith were very timely, professional, friendly and such a pleasure to work with.

Vix Z.

Sold an arcade machine online to someone out of state that wanted it shipped. They found this company. Was in full contact with the buyer and movers. The day came to have the machine shipped and the movers are extremely rude about the route I had the machine at, the condition of the machine, and were overall nasty people. They repeatedly called back to HQ since the machine came into pieces and I had informed them of that, but they didn't want to have to deal with the pieces. All in all, I took pictures since I didn't get a good vibe and they did not let me remove an attached part of the machine. They said they would cover everything on the outside of the machine so I let them ship it incorrectly. A few missed drop offs later and it comes out that the part they wouldn't let me disconnect broke and they were blaming me that it was broken on pick up. Though, I had pictures of the day they picked it up so it's all on them.

All in all, very unprofessional crew. I no longer allow shipping of my machines due to this experience.

Update: For their comment I did not pay for their services I was the one helping give the machine to them. Buyer paid for shipping. I would not be in their system.
2. They ended up tracking me down on Facebook to talk to me about my review. Expect that if you leave a bad review.

Kevin C.

Beltmann Integrated Logistics is the most professional, and on time logistics provider I have ever worked with. Their communication is top notch and trucks are always on time. They proactively solve all problems and are easy to work with. Thank you Beltmann team for all you do!

David B.

This company is dishonest. Regional Fleet Managers lie to you about receiving payment for damaged property. They do not take responsibility for their driver's vandalism and damage to property. Claims do not get paid. They do not answer emails and do not return phone calls. This is what will happen you. You have been warned!

cynthia W.

My son is moving from Miami to Maine. HE Spoke with a Beltmann rep, worked out details and signed an agreement for his furniture and personal belongings to be transported. Pickup was scheduled for Friday 7-13. Upon calling the first of this week to confirm the pickup he was told no pickup was scheduled because no contract was signed. He gave proof of the signed contract but got no results from your agent. This put him in a bind because his house is sold, his furniture still there and no movers to pick it up. Talk about Friday the 13th. If the name Beltmann shipping, movers or transportation is mentioned in his or my presence you don't need to guess what our response will be.

loydd H.

Damage to case work of pin delivered after unwrapping of the independent delivery service denied Damage always take photos of before would choose another next time

Andrew M.

Use anybody but them. Multiple data entry errors. Poor communication. Left hand doesn't talk to the right hand and you can never reach the person you're told can actually do anything. All for the low low price of 'expensive'. It's literally like they've never shipped a pallet before.

Chris M.

Had an arcade machine delivered from NY to MA. Took a week and machine delivered in non working condition. Bought the insurance and when I called in the first day I received the machine was told the insurance wouldn't cover it because they didn't know if it was working... they saw it working at pick up... after I argued they sent me a claims form with no indication they would cover just provide pictures, estimates and claim form and we will see. Very disappointed.