Atlanta Customs Brokers & International Freight Forwarders, Inc. - Atlanta, Georgia

Atlanta Customs Brokers & International Freight Forwarders, Inc.: Your Trusted Partner in Global Trade

Established in 1995, Atlanta Customs Brokers & International Freight Forwarders, Inc. is a renowned company specializing in customs brokerage and international freight forwarding services. Located at 650 Atlanta S Pkwy # 104, Atlanta, GA 30349, the company is conveniently situated to serve clients across the United States. Their phone number is 4043416629, and their website can be found at atlantacustomsbrokers.com.

Specialties and Services

Atlanta Customs Brokers & International Freight Forwarders, Inc. offers a wide range of services, including customs brokerage, freight forwarding, international trade consulting, shipping services, and more. The company's commitment to excellence and customer satisfaction has made them a top choice for businesses looking to navigate the complexities of global trade.

Accessibility and Amenities

The company is dedicated to providing a comfortable and accessible experience for all clients. They offer wheelchair accessible entrances and parking lots, ensuring that everyone can easily access their services. Additionally, on-site parking is available for those who prefer to drive to their appointments.

Customer Reviews and Ratings

Atlanta Customs Brokers & International Freight Forwarders, Inc. has received numerous positive reviews from satisfied customers. On Google My Business, the company boasts an impressive 70 reviews, with an average rating of 4.3 out of 5 stars. This strong track record of customer satisfaction speaks to the company's commitment to providing top-notch services and support.

Why Choose Atlanta Customs Brokers & International Freight Forwarders, Inc.

• Expertise in customs brokerage and international freight forwarding
• Wide range of services tailored to meet your specific needs
• Strong reputation for customer satisfaction and timely service
• Convenient location with wheelchair accessible facilities
• Dedicated and knowledgeable team of professionals

For businesses looking to streamline their global trade operations, Atlanta Customs Brokers & International Freight Forwarders, Inc. is an exceptional choice. With their extensive experience, comprehensive services, and commitment to customer satisfaction, they are well-equipped to handle all your customs brokerage and international freight forwarding needs.

👍 Reviews of Atlanta Customs Brokers & International Freight Forwarders, Inc.

Shokou E.

1/5

I have a very bad experience with Janeth Stern. He is very arrogant and irresponsible. He sent me a gibberish email every day without any guidance and after I protested he simply said you can change broker. He is lazy at work and never answers his phone. Every time I called the company to talk to him and explain to me about his gibberish emails, he did not answer the phone. This person is very irresponsible.

Samantha S.

5/5

I have to give the biggest thank you to Mr. Jeff Smith!
I'm an active duty soldier and have been struggling with the stress of a PCS for the past 2 weeks. On top of that, having to ship our two dogs and attempting to work directly with the Customs office was the WORST! Luckily, we got the Customs Broker information and connected with Mr. Smith. Due to the arrival of our pets, we had to come into the office near closing time. Despite this, Mr. Smith was so patient with me and worked quickly to get our paperwork cleared the same day! I'm overwhelmed with gratitude for his service and wish there was more I could do to thank him!
Thank you all for your service!

kelly R.

1/5

I was repeatedly berated by Janeth Stern to the point it became abusive and she knew I was over a barrel. I have never been treated so poorly by a member of a company. I appreciate Lexi trying to help me without issue. Janeth repeatedly scolded me like a child and raised her voice to me numerous times without hesitation. In my opinion, she needs to lose her job. That’s how bad it was. I’m over 20 years older than her and the disrespect shown will never be forgotten. I’ve never experienced it in my 55 years of life. The only way she would stop is when I told her she would be reviewed. If she treats you this way, please review her. Don’t allow this degradation to continue. Maybe if enough people speak out, something will be done and the company will let her go. She knew I was in an hard spot and it didn’t matter. I finally received my dog and it is safe, that’s the only reason I feel free to tell the truth. I would never use this company again unless they fire this person. She’s a young woman who obviously feels free to abuse people at the drop of a hat.

Ronaldo B.

5/5

Atlanta Customs Brokerswere the only to help me in a situation when no others could or would. I received down-to-earth understanding and help from the best people, who showed compassion and a willingness to accommodate me. Can't recommend them enough.

Emilee K.

1/5

This is hands down one of the worst companies I've ever had to work with. From the very beginning to the very end and in between. First of all, the invoice charges are double what their price sheet was. Second of all, they worked "remote" on Friday the 5th and refused to schedule the inspection, resulting in our plants having to be stuck in a warehouse over the weekend. It was not their fault that USDA held up the inspection and then Thursday was a holiday, but we paid them over $1,500 and not a single employee could drive 10 minutes and handle the inspection so we would not have a plethora of dead plants on our hands. They had the audacity to say it would be $150 OT charge if someone went out on Friday and then confirmed that no one could go. If it's a workday, what are we being charged overtime for? It wasn't a holiday, it wasn't the weekend, and it wasn't after hours. It was a normal workday, but no one wanted to get out of their pajamas to go complete this for a paying client on a workday. I work from home, but if a paying client needs me to leave my house, I leave my house. The employee, Janeth, at this company had zero concern to try to assist or make this easier since we are a state away, in Florida. If this was just the employee, then management needs to take a look because this is NOT what I would want my company to represent. If this is a representation of the company, this is horrible and sad. I would be embarrassed at the lack of care, concern or motivation of my employees with this transaction.

Patti F.

5/5

We just recently needed to pick up our sweet pet kitten that came in from the UK. We didn’t realize until last minute that we needed a broker. (Or what a customs broker even was!). The first two I called said they were too busy and could not help. We were so concerned because we were unable to come back to Atlanta the next day. Then, we found Lexi at Atlanta Customs Brokers. She rescued us out of this stressful situation!!! It was not even a question- she was ready to help right away! She was so friendly and knowledgeable!! She got it done very quickly!! She made the process so smooth and easy. She answered my emails right away. And the price she charged was much lower than the estimate we had been given when first learning we needed to find a broker.
We were able to pick up our sweet kitty that evening with no problems whatsoever. Our family is very happy!!! And very thankful to Lexi and this great company! Such an answer to prayer! 🙏🏼🙏🏼🙏🏼

King G.

5/5

I am a first time importer A wonderful Experience I had working with this Brokerage. I highly Recommend Lexie . She was so Patient , Professional and helped me Tremendously through the Process.
Lexie make the impossible, possible.
Having product shipped from Ghana to the US was a logistics nightmare. She emailed me the information I needed and the information she needed to help me through the process. She made it very smooth and painless to get everything filled and complete. Great job! Lexie I have them on speed dial.

Anaitte V.

5/5

If you are searching for a reliable, knowledgeable, and thorough customs broker...this is the place. I worked with Janeth and she was on top of things. She answered all my million questions and replied to my communication expeditiously. Deborah then made the experience that much better by saving me thousands of dollars on my customs import duties through her dedicated precision and knowledge. My very valuable shipment arrived at my studio without hiccups. Will work with them again for sure.