Amazon Storage, LLC - Carterville, Illinois

Amazon Storage, LLC: A Comprehensive Overview

Amazon Storage, LLC, located at 1210 Pin Oak Dr, Carterville, IL 62918, is a reputable storage facility that offers a wide range of specialized storage solutions. With a phone number of 86811708, individuals can easily reach out to the staff for inquiries and reservations. Their website, amazonstoragecarterville.storageunitsoftware.com, provides detailed information about their services and rental options.

The facility specializes in various types of storage, including self-storage, automobile storage, boat storage, records storage, and RV storage. This diverse range of services caters to the unique storage needs of different clients, ensuring that they find the perfect solution for their requirements.

In addition to their storage specialties, Amazon Storage, LLC is proud to be a veteran-owned business, demonstrating their commitment to serving the local community. The facility accepts both debit cards and credit cards for payment, providing flexibility to their clients. With a total of 44 reviews on Google My Business, the company has garnered an average rating of 3.8/5, indicating a generally positive customer experience.

Amazon Storage, LLC stands out in the industry by offering a comprehensive range of storage solutions tailored to meet the diverse needs of their clients. Their dedication to providing excellent service, combined with their commitment to the local community, makes them a reliable choice for anyone seeking reliable and versatile storage options.

👍 Reviews of Amazon Storage, LLC

Beccah P.

5/5

I have rented with place before and all workers have great customer service. When I moved back into this facility there was a person who was parked and in the way of my unit. I did the polite thing and left for a few hours and would come back later. When I came back the person had opened all the units without locks. I called the company number to alert them and the owner came out with a cap and camera combo. He tried to help the person but the person did not respond well. So the cops were called and I feel safer knowing that I rent with this type of owner. I am very happy with this service! Thank you!

Chris C.

1/5

My fiance recieved very little help from management retrieving her property. They didn't wanna help cut off an old rusty lock or make any effort after 2 attempts to retrieve property despite payments. They have to have proper tools to access the areas for auctions or removal of old items. We would have happily paid for service. Instead we rented a uhaul for nothing once now and used a truck and trailer the second time. You can't even put a set of large bolt cutters on the lock without damaging their door or lock system to which they specifically asked we do not damage. Yet they recommend heavy duty locks. Seems like a scheme to size property or continue to collect payments until you hire a professional to get the lock off. A great money scheme for a dishonest lazy owner.

Marjorie B.

3/5

There was finally someone in the office to take my payment. Usually, I have to wait for someone to come to the office because they're doing something else on the property. When I get tired of waiting, I have to put my payment in the Dropbox.

Jakob K.

4/5

Nice people, good location not far from campus, and Fair pricing. Overall a very solid choice if you're looking for a bit of extra storage space! The office (when open, it has limited availability compared to the units ) also has a small resale shop inside with some very neat items that are worth checking out, even if you don't plan on renting a unit.

Chad N.

1/5

Rented from them twice. Went back 2 months after only having the unit for 2 weeks to get my deposit back (due to the fact my work hours are the same as theirs) I only needed the unit for a short period, they said because it took me so long to get in their to get my deposit that it was too late.... uh a deposit is a deposit. There was no damage and no over due rent and they refused to give me my deposit back because I couldn't take off of work to come get it. Aparantly your deposit expires after so long at this place. Lady was rude and I will never go back.

Timothy L.

5/5

Great rates and clean area, best part is after hours if there's a problem a guy with a gun comes out to see what might be the issue. Soot I would get me one just to see that, LOL!

crystal C.

1/5

Horrible customer service. we have been asking for help for the past 2 weeks and received NO help. None of the workers were willing to help us get into our storage unit.

Patty D.

5/5

Great service from the front office. Clean and affordable summer storage for college students needing units of any size. Highly recommend.