Amazon Fulfillment Center ORD5 - Matteson, Illinois

Andrew F.

There’s this funny but angry manager here—I don’t know his name, but he’s a Black guy with glasses. So, I came here to pick up a load, but my load wasn’t ready. I decided to have some breakfast in my truck, and after that, I went into the driver’s room to wash my dishes and watch some TV.

When I tried to wash my dishes, he said, “Hey, go to a truck stop and wash your dishes because you’re not allowed to do it here.” I asked him why the sink was even installed there, but he just ignored me.

A few weeks later, I came to the same location for another pickup. I got out of my truck to meet the DoorDash driver and grab my food. And guess what? 😂 This guy was sitting in his Dodge Challenger outside the security gate. He stopped me and asked why I was walking there. I told him I want picking up my food because DoorDash drivers can’t enter Amazon facilities. He got angry 😡 and said, “Hey, I’m the manager here, and you need to go back to your truck. You can’t walk around here.”

So, long story short… I don’t know, guys—it’s just a funny story about rude and unfriendly management.

Hey, manager, if you see this, I just want to say: Be a man. You don’t deserve to be a manager here because you’re rude and unfriendly. Just be a normal person—stop acting like you’re the CEO of Amazon.

And remember, the whole world doesn’t revolve around you. Today, you’re a manager, but tomorrow, you might be frying potatoes at McDonald’s.

mitchell B.

Yeah I work there. Good job to make money. They need to have a better system up there and they need to have like a 8-hour shift. Some people can't do 12 in 10 and flex need to be the one coming in filling in when the people cannot come to work the full-time workers and that will change the hole game up there.they need Better food and a lunchroom. They need to have More. Don just sandwiches and candy bars and little bitty stuff they got up. TThey need real food and they need to give their employees better gifts for working. They give them t-shirts carvana when I was working there. They give you all kind of gifts with robux in a minute. They got a bad term over right. It's like a big high school up there hours in the PA up there is the supervisor they don't do no work. They walk around and tell you what to do when they should be doing some work too. They always on a laptop or telephone everybody having relationships but if you stay focused you should be good

Sonya S.

This place is horrible I can’t stand the inappropriate things that happen people having sex in the parking lot on the premises stairways bathrooms older men approaching us younger women I had a older waterspider ask to pay for my time I constantly get harassed by older Guys I don’t Gerome comfortable I smile to keep my job It’s like high school again the big bosses don’t care the pa don’t care I reported this to corporate I have bills right now I can’t quit night shift is horrible these men are nasty

Ammar I.

If you are truck driver, you should know loads gets ready by departure time here never expect get it earlier.

Abdihakim A.

Guard shack very slow at the same time the checking 🎤 is trash even though i turn off my truck and still they don't hear me at all

Homer C. J.

Voopeak cameras
I have several over an hour away for security & watching wild life
Ive used customer services / very detailed and responsive
Very professional

virlena J.

It's cool. I just do my job and go home.

Doctor O. L.

Bad service and I do not recommend going except