Agility Logistics GIL - Franklin Park, Illinois

Agility Logistics GIL Overview

Agility Logistics GIL, located at Address: 10501 Franklin Ave, Franklin Park, IL 60131, stands out as a specialized freight forwarding service provider. With a phone number available at 03503700, this company is easily reachable for those in need of reliable logistics solutions. Their website, while not directly provided, can be assumed to offer comprehensive services and details about their operations.

Facilities and Accessibility

For visitors, Agility Logistics GIL boasts a wheelchair accessible entrance and parking lot, ensuring a welcoming environment for everyone. These amenities are particularly noteworthy given that the location is situated in an area with road construction, which might pose challenges for some individuals. The facility itself is noted for being clean both inside and out, with ample space for maneuvering trucks and vehicles, although overnight parking options are limited.

Service Experience

Customers often highlight the professionalism and friendliness of the staff at Agility Logistics GIL. However, the experience isn't without its quirks. Given the nature of freight operations, it's advised that clients understand that loading processes might take longer than expected, sometimes up to 3 to 4 hours. This is due to the careful handling required and the need for operators to be attentive, akin to forklifts needing guidance when unsure of their tasks.

Customer Feedback and Ratings

Based on 75 reviews on Google My Business, Agility Logistics GIL enjoys an average opinion rating of 4.2/5. This reflects a high level of satisfaction among their clientele. Common praises include the ease of access to the company despite nearby construction, and the clean working conditions. Feedback also suggests that while the staff is generally professional and accommodating, the demanding nature of loading operations can sometimes disrupt the expected rhythm of a visit.

Recommendations for Prospective Clients

• Plan Visits Carefully: Given the potential for road construction and the time-consuming nature of loading processes, it's wise to plan visits well in advance and use Google Maps for directions.
• Appreciate the Facilities: Take note of the wheelchair accessibility features, which add to the company's appeal for customers with mobility needs.
• Be Prepared for Logistics Complexity: Understand that the loading process requires attention and possibly patience, as operators manage heavy machinery.
• Leverage Online Reviews: Review sites like Google My Business offer valuable insights into what clients have experienced, helping you make an informed decision.

Agility Logistics GIL's commitment to accessibility and clean service environments, coupled with its professional staff, positions it as a reliable choice for freight forwarding services. For those considering engagement with this logistics expert, being prepared for the operational specifics and leveraging customer feedback can greatly enhance the experience.

👍 Reviews of Agility Logistics GIL

Nebojsa K.

3/5

Easy to access the company, although there is some road construction in nearby streets, so check also google maps, dont relay solely on trucking navigation. Pretty clean facility in and out. Enough space for maneuvers and no overnight parking is available at premises. It takes 3 to 4 hours to get loaded and you need to oversee loading process "like forklifters dont know what to do". Everybody are professional and friendly, but sometimes, truckers need sleep instead of couple of hours of pallets counting.

Charity R.

5/5

Very professional if you've delivered here before. Still lack giving directions to someone who's first time delivering here but, quickly corrected by employee coming out to get me. I wasn't expecting or aware that I, driver had to go inside warehouse while being loaded, first one I've had to go inside since corona due to COVID 19 and all. Other then that in and out in within 45 minutes. Probably sooner if I knew to come back in after I docked. They still get a 5 stars 🌟from me everyone was very pleasant and the place is super clean.

Michail J.

5/5

Be ready with your bills, delivery at door 5,6,7,8 and the ramp. Fast and correct handling the freight. Very friendly staff.Do not forget to chock your truck. Do not push the people, they know their work.

Jimmy

5/5

Easy to get to fast unload..make sure you go to 2210 not. We're the gps takes you

Mr B.

5/5

Couple times I was here for pickup very fast when you get dock first( 2-10) and you have delivery order printed

Nathan K.

5/5

Pretty fast loading.thanks guys.you gotta go in the warehouse as they load you

Gordon Y.

2/5

Sat on dock for an hour went back to office and asked how much longer to load me all of a sudden paperwork is done and loaded in less than 20 minutes lady was polite in office but loader seemed upset because he had to do some work what did he come to work for?

F C.

5/5

Quick unload, very professional, clean and plenty of room to dock was in and out in half an hour.