Action Enterprise Logistics - Birmingham, Alabama

Michael Tsonev

We've been trying to get a simple update on a load/payment we recently did and none of the 5 agents including the accounting department in the conversation are being responsive or providing an adequate statement. Unprofessionalism at its best. We've had payment issues in the past and decided to give it another shot. It will definitely be the last time running a load for this cartoon organization. They are not paying on time, cannot get a hold of anyone if assistance is needed. Total disaster. All 1 star reviews are so true. Stay away for stress free days.

UniZi

Load number 0455602, Austell GA to McDonough GA, pickup 7/31 13:00, deliver 8/1 9:00, freight rate $400, that’s right, that’s how low they pay a 50 miles load that delivers 20 hours later!

Got to the shipper on time, waited 4 hours for the shipper to load, could have got a power only load from Amazon that day, but that went down the drain. Requested them for the 2 hours detention, they proudly assured me for a total of $50 detention pay, LOL, $25/hour, what a joke! And promised we will get it almost a week later on 8/6.

Today is 8/7, I called them to find out why the updated rate con is still nowhere to be found, Adrian’s assistant “kindly suggested” me to just go ahead and closed out the load with the base rate of $400! Yo, that’s not the way to run any type of business!

$50 sure is not a big deal at all, but we trucking owner operators and companies need to stop brokers with that kind of business attitude, because $50 here $175 and $330 there, when it all adds up that’s the reason why so many honest working trucking families went bankrupt these days.

Braiden was the last guy I try to confirm with to see if Action Enterprise Logistics thinks not pay us $50 is worth risking losing their potential future businesses, his last words were sadly “is there anything else?”

Hopefully this exposure will prevent anymore unaware carrier becomes the next victim.

Shaqie O

FRAUD ALERT: Not sure if they are victims of fraud, but they really need to look into this. Something is definitely off here. Also interesting that the only 5 star reviews are of employees. There's your sign!

Kaloyan Marinov

Serious integrity concern with them. I booked my truck with them with driver deadhead 50 miles to pick up. It turned out that the load is no good. After 1 week of calling and sending emails, I finally received a TONU. 70 days later, still no payment. The AP is saying that we need approval from the broker before we can get paid. Sure enough, Jai Tucker disappeared so I'm assuming there will be no approval. Just stay away from these people. From the other reviews, you can clearly see that not paying has long become a common thing for the broker.

UPDATE: Shortly after I submitted the review, I was contacted by Danielle Kotlajich. She solved the issue with the payment promptly. I was impressed. Thank you! Danielle certainly transformed the poor experience into a positive one.

Adéfolájù “se7en” Edun

Worst company ever they never paid for the load over 100 days now my factoring has charged me back for the load. I’ll be contacting the shipper and receiver to let them know what type of crooked company they are dealing with, will also be filing on their bond today and reporting them to the fmcsa.

Andi Keca

They just figure out ways to delay paying you but hound you every 10 mins once you have their load. Dont book with this company. Really really bad, TQL mannerisms but without paying

meho lilic

Unprofessional people are working there try to book load with them. They asked me for my MC. I give it them and they say no didn’t give you a reason for what they don’t answer on the emails on the phone calls. Don’t work with them.

corey ware

Definitely a bad Deal. I've been sitting on a load for them since Monday morning @ 10am because there paperwork says FCFS. Get here Monday after 3pm check in @ 8am reciever says you don't have an appointment come back in 2days. Brokered had called me 4 times to confirm eta on Monday now I am stuck here they haven't called once and Definitely not answering my calls. But they text me and said appointment set now for Wednesday @ 3pm. I need to charge them for storage for 2days. When My wheels don't move and I don't make money. Make this make sense