Thomas Watch Repair - Pleasanton, California

Thomas Watch Repair: A Trusted Local Expert

Tucked away at Address: 4615 First St #120, Pleasanton, CA 94566, United States, Thomas Watch Repair is a hidden gem in the world of watch repair services. This locally-owned business has been serving the Pleasanton community for years, earning a reputation for excellence and reliability.

Specializing in Watch Repair Services

As the name suggests, Thomas Watch Repair specializes in watch repair services. Whether it's a vintage timepiece or a modern smartwatch, Thomas has the expertise to handle it all. The shop offers a wide range of services, including battery replacement, band resizing, and comprehensive repairs for both mechanical and quartz watches.

Dependable and Accessible

One of the standout features of Thomas Watch Repair is its commitment to dependability. The shop operates during regular business hours, with the owner, Thomas, always present to attend to his clients' needs. The Phone: 9258720108 number is always answered promptly, and appointments are typically scheduled with minimal wait times.

Moreover, the shop understands the importance of accessibility. It offers a wheelchair-accessible entrance and car park, ensuring that all customers can enter and navigate the premises with ease.

Exceptional Customer Service

The heart of Thomas Watch Repair's success lies in its exceptional customer service. Thomas, the owner, is known for his warm, welcoming demeanor, making every customer feel valued and appreciated. He goes the extra mile to ensure customer satisfaction, offering services like an 'honor system' for watch sizing, where customers can return for adjustments at no additional cost.

This commitment to customer service has earned Thomas Watch Repair an impressive 93 reviews on Google My Business, with an average opinion of 4.9/5. Customers consistently praise the quality of service, dependability, friendliness, and local convenience. One satisfied customer remarked, "If you've been looking for a local watch repair, the search stops here Thomas is wonderful. He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome."

The shop's Website: thomaswatchrepair.com provides additional information about the services offered and a convenient way to get in touch with the shop.

In conclusion, Thomas Watch Repair is more than just a watch repair shop. It's a local business built on trust, expertise, and a genuine commitment to customer service. For those seeking reliable and professional watch repair services in Pleasanton, Thomas Watch Repair is an excellent choice.

👍 Reviews of Thomas Watch Repair

Renee M.

5/5

If you've been looking for a local watch repair, the search stops here! Thomas is wonderful. He recently sized my mom's gift watch and offered "an honor system" where she can bring it back and re-size if needed: "just tell me I sized it for her and I will re-size it for no additional cost". He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local. Wow - Thank you Thomas! I've finally found my watch guy!

Brad C.

5/5

I popped into Thomas Watch Repair thinking my Seiko watch was broken, meaning the stop watch was "not working properly". I was asking for assistance and possibly repair of the watch. I love this watch but don't wear it often. Thomas explained, very politely, that my watch was fine but I misunderstood how to use it correctly. He then explained the operational details to me in detail and sent me on my way, no charge. I am just overwhelmed by his honesty and professionalism. This level of customer support is virtually unheard of in this day and age. So, I highly recommend if you need and service or repairs to your watch please support this small local business. No, i don't work there, I am not family related, and no I am not being paid for this review. I'm just telling you the truth !

Suhaas S.

5/5

This place truly deserves a six star rating! He was incredibly helpful, especially when I had many questions about my watch. He took the time to explain everything patiently and fixed it for me, ensuring it was in perfect working order before I left. To top it off, they refused any payment for the service! It was a small but incredibly kind gesture. They even allowed me to bring my scooter inside while they worked on my watch. If you need your watch repaired, this is definitely the best place to go!

Steve C.

5/5

Thomas is wonderful! He has serviced my omega sea master for the last six years. Both changing batteries and helping me change bands, adding links and subtracting links. He’s a good man with a great business I drive all the way from San Ramon just to see him.

J M.

5/5

Wonderful place to get my watch repaired. Best customer service ever! A large array of watches. Go just to see what’s available! Close parking too!

Len Y.

5/5

Not only is Thomas an expert in watch repair, but he is also honest. He explained what is needed and my options. He installed my antique watch glass cover, removed the dead battery-- for free. He was highly recommended by a reputable jewelry store in castro valley.

シTacticalMecha

5/5

Excellent and quick service. Very friendly as well. I will continue to come back for all of my future watch repairs! Highly recommend

Ana B.

5/5

I had a great experience! I went in for a battery change, and it was super quick. The staff was really friendly, and I’ll definitely be coming back!