Dedicated Delivery Professionals - Santa Fe Springs, California

Coast A.

A Masterclass in Incompetence – Avoid This Freight Carrier at All Costs

If you're considering booking with this freight carrier, either directly or through a broker - do yourself a favor and don't. This company has repeatedly proven itself to be unreliable, disorganized, and unapologetically evasive when it comes to accountability.

Despite receiving all booking information and the BOL well in advance, they failed to execute a simple pickup as scheduled. Instead of owning their failure, they defaulted to the classic finger-pointing routine, blaming the broker and fabricating a timeline that is easily disproven by a clear digital audit trail. It’s insulting how confidently they deny facts that are timestamped and documented.

Their customer service is a frustrating blend of incompetence and dishonesty—offering canned apologies, empty reassurances, and zero tangible solutions. The result? A week-long delay that caused real operational setbacks and unnecessary financial losses on our end.

This company lacks not only the logistical ability to do the job they’re paid for, but also the basic professional integrity to admit when they've dropped the ball. If you're looking for a freight partner who can actually deliver (literally and figuratively), look elsewhere.

Brent P.

Just terrible. Didn’t contact me or provide tracking ahead of time and just dropped the order with no communication. The client and the shipper, bad service all around

Thelma C.

Been using DDP for a number of years now. They are reliable and easy to work with. When you contact them, any department, they get back to you promptly. I recommend you give them a try.

Celerino P.

Doug Yount is so unprofessional and disgusting to work with , no customer services skills at all , sounds angry at life all the time , threatening customers treating them as if he is working with his friends, which is so disrespectful .

robert N.

Good people work here

Sgt F.

WORST FREIGHT COMPANY EVER. THEY DO NOT CARE ABOUT THEIR CUSTOMERS.

Manny L.

Richard E.