Meissner Sewing & Vacuum Centers - Folsom, California

Jamie P.

I always get excellent help with my questions. Their fabric selection may not be huge but the variety is very well curated. Also, the fabric quality is top notch!

The sales people are very friendly and very knowledgeable. This place is my go-to for all my quilting and machine embroidery needs.

L L.

This is the best Baby Lock center in San Jose. Customer service outstanding. I owned Baby lock for a many years. Something broke inside. Mashine had to go to factory for repair. All workers, repairs service were very supportive and helpful. I got my mashine very fast from factory and all was taking care best way possible. Highly recommending Meissner Sewing.

Esther B.

Meissner's is a quality store that offers sewing machines, sewing machine accessories, cotton fabric, vacuums, and servicing of your sewing machines. I most enjoy the friendly staff and customer service I've received in the Folsom store. I've had my sewing machine serviced and I have purchased a new cover stitch machine in this store. I anticipate I will be a customer as long as they stay in business.

Nancy J. C.

This is a shout-out for Kathleen and Erica, both formerly of the Roseville store. I have been their customer for several years and have always been impressed by their commitment to customer service and their knowledge of the machines they sell and service. I frequently spend time at the coast (four hours away), and both Kathleen and Erica have saved me an eight-hour round trip by their ability to solve my problem over the phone. Although I am happy for their respective promotions, they leave a big empty space at the Roseville store.

JC, Granite Bay

Stephanie K.

This business is wonderful! I have ordered several things from them and the service has been super polite, reasonable, and swift. Furthermore, their helpful attitude and general good nature has made me feel confident that I can use my longarm with assurance that if something goes wrong, support is a phone call away. A special shoutout to Karl, one of their technicians. Since I live 100 miles away, he helped me problem solve a frame/carriage issue by phone through photos and audio discussion so that he could save me the cost of an in-person visit, even though I did not even purchase my machine from Meissners! Problem solved through his generosity of knowledge and experience. It couldn't have been easy for him with my limited, machine specific, vocabulary 8:) This was service above and beyond my expectations.

We all have choices in this world, and I could choose closer machine maintenance, but given my experiences, I plan to have my machine serviced through Meissners exclusively. The additional (appropriate) cost to have a technician travel to me is well worth my peace of mind. Thank you Meissners!

Tamara D.

Purchased a sewing machine here. The staff is very good about educating on the basics for beginners and even offer classes that are fantastic and very helpful.

Susan L.

I knew that I wanted a Bernette b79 sewing and embroidery machine and I bought one from a large online sewing machine retailer. It was delivered but was defective and they accepted my return and refunded the costs. Then I realized that, for what to me was a large purchase, I wanted a store I could visit with staff I could get to know and assistance and education about my machine. Meissner Sewing & Vacuum Center had the best reputation so I called the Folsom store and spoke to Farrah. She was so helpful in getting the exact machine I wanted and I was able to pick it up within a couple days. Covid was in full swing and Meissner's was observing the state guided safety precautions, so our visit was necessarily brief. I have called with questions and received prompt, knowledgable answers and I even took my machine in for help with a buttonhole. Farrah and the rest of the staff are great. They really know their stuff. I did purchase the extended warranty so now I don't have to pay a thing if anything goes wrong. It also includes yearly tune-ups and lots of free classes. Because of covid, the in-person classes had been halted, but I am looking forward to the time when I can really dig into all the b79 has to offer. In the meantime, I know I can call if I get stuck. I am so happy with Farrah and the whole Meissner experience that, when a friend told me she wanted to learn to sew for her grand baby, I suggested she go to the Meissner shop nearest her home in Santa Rosa. I am sure they will help her to find exactly the machine she needs. You can get a machine just about anywhere, but its is the service afterward that matters most. Meissner gives that service and beyond.

Leslie W.

Megan and the staff at the Folsom location are all helpful and cheerful. The selection of fabric is amazing! I’ve purchased two machines here and am so happy with the sales and service as well. I highly recommend visiting Meissner’s in Folsom!