Folsom Relocation & Storage - Folsom, California

Melanie C.

Three highly skilled and professional gentleman showed up right on time to help me move out of my bedroom apartment. They were very quick, even though I had stairs, and they packed my China, my wall art and all my fragile items with extreme care. They were really quick unloading the furniture and took care of it. I would recommend them again I would use them again, and I recommend that you use them. You will not be disappointed. They are top notch.

Lauren R.

Have used Folsom Relocation & Storage for my last three moves and had great experiences each time. The team is incredibly communicative, professional, and they hustle to get the work done (even in our extreme Sacramento heat!). I have recommended them to multiple friends who have also expressed good experiences. Give them a call for your move!

Eric

The team was on time and worked quickly. Every one was very friendly and really professional. They took great care handling my belongings. I will definitely use them again and recommend them to anyone looking for a high quality moving experience at a fair price. I can't say enough about how great the experience was overall. Moving is stressful, but they made it very easy.

Shannon W.

I hired this company for a move based on the mostly positive reviews and was very quickly disappointed. The receptionist was friendly and helpful when I booked the move. When the movers showed up the foreman was wearing slides for shoes and one worker barely had his pants on. They had been clearly smoking in the truck and proceeded to smoke around the truck with my belongings inside the truck throughout the day. I got many complaints about how much stuff I had even tho I was very clear about the size of my house when I booked the move, I also received complaints about the move taking all day even tho I booked the movers for all day. The foreman of the job decided to move what he called a “beast of a dresser” down the stairs with who he admitted later was new and he’d never worked with him before. They decided to tip the dresser down to the new mover waiting on the stairs - he didn’t have it. The dresser came crashing down the stairs. It put 5 holes on the wall along the stairs, ripped the carpet to the wood, scratched the banister and the wood floor at the bottom of the stairs and put a bowling ball sized hole in the wall at the bottom of the stairs; not to mention the dresser was destroyed. We started out as very understanding, things happen, we were lucky no one was hurt. The movers though then proceeded to argue about what happened tho for about an hour. When the “owner” called to discuss the damage he immediately had attitude and never apologized for what happened. I was told he had 30 days by law to fix the hole, and he’d be doing it himself. Clearly a contractor was needed for the amount and type of damage we had. He proceeded to be argumentative with me and told me “to loose the attitude”, it was unreasonable of me to want work done sooner than 30 days, and as “a woman maybe I wouldn’t understand how hard it is to find a contractor these days”, and I should “get over” what happened “these things happen” when you move. The foreman proceeded to tell to tell me it was the new guys fault not his. When I pointed out that as a foreman he should’ve moved the “beast of a dresser” with a more seasoned mover that he’d work with before - he rolled his eyes and walked away. We found a contractor ourselves and billed the company. We never heard from them again after the initial day of the move, nor did we ever receive an apology. It took them over a month to mail me a claim form for the dresser when I was told they’d email it to me the same day as the move. Never in my life have I ever been treated so poorly as a customer, not only by the movers but the owner of the company as well. I completely understand these things happen and we are so lucky no one was hurt. But it is completely unreasonable to ever treat a customer the way I was treated and talked to in the manner I was. Someone should’ve come and assessed the damage that week as I requested, to get the ball rolling on fixing this as soon as possible for the new buyers of my home - to immediately state he had 30 days is ridiculous. As a single mom I splurged on movers for this move and so wish I hadn’t - it was the worst experience ever!

Mark R. S.

The moving team was very professional and friendly. What was important to us not one piece of furniture was banged or damaged. Walls in the old and into the new place were not bumped or crunched. We are very happy with the overall moving experience with Folsom Relocation and Storage. If God forbid we have to move again we will choose this company. Highly recommended!

John H.

My wife and I hired Folsom Relocation & Storage to move our household from Folsom to the Murphys, CA., area. The moving team arrived on the day at the agreed on time, loaded all of our furnishings and boxes from the inside, then packaged up everything in the garage as well.

Roberto and his team, were warm and friendly, willing to tackle anything no matter how challenging, all with good humor and courtesy.

The care and patience of the team was exemplary. Not a mark on any wall, or scratch on any surface and not a single item was damaged, in either location. Their professionalism and customer service was of the highest possible level.

We are so grateful for the performance of this team and our thanks to the company for helping us to transition, flawlessly, to our new home. We highly recommend the services of Folsom Relocation & Storage.

Megan A.

We hired Folsom Relocation and Storage to move us about 80 miles away. Cedric and his crew moved us and everything was going well until upon unloading Cedric noticed that our glass on our headboard was shattered in a thousand pieces. We have moved at least 5 times before and never had a problem. They did not secure it properly and take care of it. They cleaned all the glass up on the truck and of course there are slivers of glass in our headboard now and we are missing the huge mirror piece. Cedric noted the claim needed for broken mirror headboard on the receipt. I called right away and got a claim form back in June. We moved on June 11. I filled it out and sent pictures of the mattress they damaged as well. My daughters mattress that was spotless and almost new had dirt marks and splinters from wood all down the side of it where they just slid it on the truck and ground with no blanket or protection underneath. Today is 10-22 and I still have not received any information back no updates. I called last Friday for a status update only to be told Mike is not longer the owner but is still supposed to be handing the claims. I left a message for him but of course still no reply. If you want a company that doesn't handle your belongings carefully and will not pay for damages then Folsom Relocation is for you. I hesitated to use them and I wish I would't have. It ended up costing me more money in the long run. Mike I hope you see this review since I can't get in touch with you any other way and make things right. It's obvious your movers broke the glass and I hope you own up to it and as far as the mattress I sent pictures of it. The letter I got in the mail for the receipt of the claim just stating and highlighting the part that we are not responsible for items not packed well. These items are too big to be packed and were moved as they are which is the only way possible to move them and no the glass could not come out like your secretary was asking on the phone Friday. There was no way it was our fault. Once again Mike I hope you see this and do the right thing.

Thea R.

These gentlemen work HARD! They moved us out of a three story home, stored items for just over a month, then moved us in to a two story home in another state. They were friendly, hardworking, fast, efficient, and careful. We worked with the Price Crew. They worked around schedule changes and street resurfacing issues at both houses. The office staff was easy to communicate with. This was exactly what we needed for our move.