Roger Trucking LLC - Big Stone Gap, Virginia
Address: 2929 Sunrise Village Rd, Big Stone Gap, VA 24219.
Phone: 65236090.
Specialties: Trucking company.
Opinions: This company has 2 reviews on Google My Business.
Average opinion: 1.5/5.
đ Location of Roger Trucking LLC
In the vast landscape of American transportation services, Roger Trucking LLC operates as a dedicated player within the trucking industry. Based out of the town of Big Stone Gap, Virginia (VA 24219, located at 2929 Sunrise Village Rd), the company positions itself as a provider of essential freight movement services. While specific details regarding the company's history, founding, or the exact range of its services aren't widely publicized, its primary identification as a trucking company indicates its core business focus lies in the transportation of goods from one location to another. Understanding the role and capabilities of a trucking company like Roger Trucking LLC is crucial for shippers and logistics managers seeking reliable freight solutions, particularly within the regions they serve.
Corporate Identity and Physical Presence
Roger Trucking LLC maintains its operational base at 2929 Sunrise Village Rd in Big Stone Gap, Virginia. This address places the company within a specific geographic market. Big Stone Gap, situated in the heart of Southwest Virginia, serves as a regional hub. Companies operating from this location often serve local, intrastate, or potentially some interstate markets, depending on their fleet size and operational scope. The physical presence at this address signifies the company's administrative and likely operational headquarters, where management and dispatch functions are coordinated. This central Virginia location potentially offers logistical advantages for accessing various parts of the Eastern United States.
Core Business Operations: The Trucking Company
As a trucking company, Roger Trucking LLC's fundamental purpose is the transportation of cargo. The specific specialties or niche services offered would typically depend on factors such as the size of their fleet, the types of trucks they operate (e.g., flatbeds, box trucks, specialized carriers), the weight and dimensions of goods they handle, and their geographical reach. Common trucking services include Less-Than-Truckload (LTL) shipping, Full Truckload (FTL) shipping, specialized freight (perishables, hazardous materials, oversized items), and potentially local pickup and delivery services. The company's reputation and the trust it inspires are built upon its ability to provide timely, secure, and cost-effective transportation solutions, adhering to industry regulations and safety standards.
Communication and Information Accessibility
For individuals or businesses seeking to contact Roger Trucking LLC, the designated telephone line is listed as 65236090. This direct line serves as a primary point of contact for inquiries, quotations, scheduling, and addressing operational concerns. In an era where digital presence is paramount, the lack of a listed website presents a significant aspect of the company's online visibility. Shippers interested in Roger Trucking LLC might find it necessary to initiate contact via phone to obtain detailed information, understand service offerings, pricing structures, and availability. Building a relationship through direct communication is often key for trucking companies when navigating the complexities of freight logistics.
Customer Perception and Market Position
The online reputation of Roger Trucking LLC can be gauged through platforms like Google My Business. As indicated, the company currently holds a modest number of reviews, specifically two on Google My Business. This limited volume of feedback suggests that the company, or at least its online listing, may not be as widely recognized or utilized by the general public for evaluative purposes. This could be due to several factors, including the company's relatively smaller scale, its primary service model requiring direct engagement, or perhaps a recent establishment. The average opinion calculated from these two reviews is a 1.5 out of 5. Such a low average score warrants careful consideration. It implies potential dissatisfaction among a small segment of customers, possibly regarding factors like punctuality, cargo security, communication clarity, or overall service quality. Potential clients researching Roger Trucking LLC should treat this average score with caution due to the small sample size and consider seeking additional testimonials or direct industry feedback if feasible.
When evaluating a trucking company like Roger Trucking LLC, shippers should look beyond just online reviews. Factors such as the company's operational reliability, insurance coverage, adherence to regulations (like hours of service for drivers), and the professionalism of their staff are critical. For Roger Trucking LLC, operating from Big Stone Gap, building strong relationships with local clients and ensuring efficient movement through Virginia and potentially surrounding states would be key to success. While the company presents itself as a trucking entity on the map, continued focus on service quality, customer communication, and potentially establishing a more robust online presence could help improve its market standing and customer perception.
Understanding the Broader Industry Context
Being part of the trucking industry means Roger Trucking LLC operates within a dynamic and often challenging sector. The trucking industry is vital for the US economy, responsible for moving a large percentage of the nation's freight. Companies like Roger Trucking LLC navigate factors such as fuel price volatility, driver shortages, infrastructure challenges, and regulatory changes. Their success often hinges on their ability to adapt to these market conditions, maintain efficient routes, and provide dependable service. For a customer considering engagement with Roger Trucking LLC, understanding the broader industry context and the specific challenges faced by trucking companies provides a more holistic perspective on the services offered and the company's potential strengths and weaknesses.
Evaluating Trucking Companies: Key Considerations
When researching or selecting a trucking company, potential clients typically consider several factors:
- Reputation and Reliability: Consistent on-time delivery and claims handling are paramount.
- Fleet and Equipment: Well-maintained trucks and appropriate equipment for specific cargo types.
- Service Area: Geographical coverage relevant to the shipper's needs.
- Pricing Structure: Clear and competitive freight rates, including any additional fees.
- Customer Service: Responsiveness and helpfulness of the company's staff.
- Regulatory Compliance: Adherence to safety and transportation laws.
- Insurance Coverage: Adequate protection for both the shipper and the company.
Applying these considerations to Roger Trucking LLC, established in Big Stone Gap, VA, and operating as a trucking company, potential clients should weigh the available information (primarily the phone number and limited reviews) against these industry standards. The company's location might suggest a focus on regional deliveries within Virginia and nearby states. However, without more comprehensive data, any assessment of Roger Trucking LLC's capabilities or market standing remains preliminary. Direct contact remains the most reliable method to gather specific, actionable information about their services and suitability for particular shipping requirements.
Geographic Context and Operational Reach
The operational scope of Roger Trucking LLC is directly linked to its physical location in Big Stone Gap, Virginia. Situated in Lee County, the company benefits from its position within a state that serves as a conduit between major industrial centers in the Northeast and manufacturing hubs further South. Virginia offers access to significant interstates (like I-85, I-64, I-77) that facilitate movement across the country. While Roger Trucking LLC might primarily serve local and regional markets from this base, the specific extent of their hauling services would depend on their resources and client base. This geographic positioning could influence the types of shipments they handle, potentially favoring goods moving between different parts of the South or connecting local Virginia businesses with suppliers or customers elsewhere in the US. Understanding the company's reach is crucial for potential shippers whose goods fall outside a particular service area.
Digital Presence and Marketing Strategy
In the contemporary business environment, a strong digital presence is often essential for visibility and customer acquisition. The information available for Roger Trucking LLC reflects a limited online footprint. The absence of a listed website suggests a potential reliance on traditional marketing channels or word-of-mouth referrals within its service area. While this isn't necessarily disadvantageous for a smaller trucking company focused on local relationships, it means that potential clients seeking detailed service information, company policies, or online booking options must rely on alternative channels. The company's primary marketing effort appears to be focused on the telephone inquiries, with the provided phone number (65236090) serving as the main contact point. This direct communication allows for personalized interaction, which can be beneficial in building trust and addressing specific shipping needs. However, establishing a presence on platforms like Google Business, as well as potentially industry-specific directories or transport marketplaces, could expand the company's reach and provide more avenues for potential customers to discover and evaluate its services.
Customer Reviews: A Double-Edged Sword
The information regarding Roger Trucking LLC's two Google My Business reviews and a low average rating of 1.5 out of 5 offers a glimpse into customer feedback, albeit a very limited one. Such a rating, even with only two reviews, is a cause for concern rather than dismissal. A low score often indicates significant issues that customers have experienced, which could range from delays and damaged goods to poor customer service interactions. For potential new customers, this information is valuable but must be considered alongside the possibility that these negative experiences might represent isolated incidents or be from customers who had particularly negative encounters. Nevertheless, the existence of these reviews, even if few, means that these experiences are visible to others searching online. The reasons behind the poor ratings warrant investigation if a potential client is considering using the company's services, although direct contact might allow for a more nuanced understanding beyond the public reviews.
For Roger Trucking LLC, addressing any underlying issues reflected in the negative reviews would be essential for improving its reputation and customer satisfaction. Enhancing operational efficiency, improving driver training, and ensuring responsive customer service could help counteract these low ratings. While a small review base doesn't definitively define the company's quality, it does provide a starting point for potential clients to gauge customer sentiment and consider whether the company aligns with their expectations for reliable and professional trucking services. The overall assessment of Roger Trucking LLC requires combining this online feedback with direct inquiries and an understanding of the company's capabilities and market position within Southwest Virginia.
đ Reviews of Roger Trucking LLC
