Norton Community Hospital - Norton, Virginia

Introduction to Norton Community Hospital

Norton Community Hospital, located in Norton, Virginia, stands as a vital healthcare resource for the surrounding region. Situated at 100 15th St NW, Norton, VA 24273, the hospital plays a significant role in providing comprehensive medical services to the community. Its telephone number is 64391000, and a detailed overview can be found on their website: balladhealth.org. The hospital operates primarily as a Hospital and a General hospital, offering a wide range of services to meet diverse patient needs.

Location and Accessibility

The hospital’s address at 100 15th St NW places it centrally within Norton, facilitating easy access for patients and visitors. Notably, the facility offers a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring comfortable access for all individuals, regardless of mobility limitations. This accessibility is a key factor for many patients seeking care.

Specialties and Services Offered

Norton Community Hospital provides a broad spectrum of medical services, catering to a variety of health concerns. While categorized as a general hospital, it offers specialized care within its departments. The hospital focuses on delivering consistent, high-quality care across its services, aiming to be a trusted partner in patient well-being. While specific details on all services can be found on the Ballad Health website, the hospital generally provides:

• Emergency Services: 24/7 emergency care for urgent medical situations.
• Diagnostic Imaging: Including X-ray services, providing crucial diagnostic information.
• General Medical Services: A range of consultations and treatments for common illnesses and conditions.
• Surgical Services: Performing various surgical procedures, often in collaboration with specialist surgeons.
• Rehabilitation Services: Supporting patients in their recovery process through physical and occupational therapy.
• Women’s Health Services: Providing comprehensive care for women’s health needs.
• Cardiology Services: Focused on the diagnosis and treatment of heart conditions.

Patient Feedback and Reputation

Norton Community Hospital has garnered a considerable number of reviews on Google My Business – a total of 203 reviews – offering valuable insights into the patient experience. The average opinion is 3.3/5, suggesting a mixed, but largely positive, reputation. Several reviews highlight the exceptional care provided by specific staff members, particularly emphasizing the dedication and compassion of the X-ray technicians. For instance, one patient described an X-ray technician as “a sweetheart,” praising his kindness and attentiveness, making an otherwise uncomfortable experience as pleasant as possible. Another patient noted the consistent quality of care provided over many years, stating she wouldn't go anywhere else due to the reliability of the technician who handles her mammograms – a dedicated employee who has remained at the hospital for a significant period. These accounts underscore the importance of individual staff interactions in shaping a patient's perception of the hospital. The consistent praise for the technicians points to a strong focus on patient comfort and personalized care, which appears to be a differentiating factor.

Ballad Health Affiliation

Norton Community Hospital is part of the Ballad Health system, a large and respected healthcare organization. This affiliation provides access to a wider network of resources, specialists, and advanced technologies. Patients benefit from the combined expertise and infrastructure of Ballad Health, ensuring access to the best possible care. The Ballad Health website (balladhealth.org) offers comprehensive information about the hospital's services, providers, and patient resources.

Additional Points of Interest

Beyond its accessibility features, Norton Community Hospital is committed to providing a welcoming and supportive environment for patients and their families. The hospital strives to create a comfortable and reassuring atmosphere, recognizing the emotional challenges associated with seeking medical care. The dedication to patient well-being extends to all aspects of the hospital's operations, from the quality of care provided to the overall patient experience. The hospital is actively working to improve patient satisfaction and deliver compassionate, high-quality care to the community.

Conclusion

Norton Community Hospital represents a dependable healthcare institution in Norton, Virginia. Its strategic location, combined with its broad range of services and commitment to accessibility, makes it a valuable asset to the region. The positive feedback regarding its staff, particularly the dedicated X-ray technicians, suggests a strong patient-centered approach. For individuals seeking a trusted and accessible healthcare provider, Norton Community Hospital is certainly worth considering. The hospital's affiliation with Ballad Health further enhances its capabilities and resources.

👍 Reviews of Norton Community Hospital

Sara L.

5/5

The X-ray Technician was a sweetheart! He was so kind and caring! It was the best treatment I’ve had by far at this hospital in over 2 years! He made it comfortable and listened to any issues I was having during the x ray process! He was truly amazing! He had glasses and bald but he was truly a delight

Sandy S.

5/5

I have been getting my mammograms at NC for many years and the reason I won’t go anywhere else is because of the technician. She has been there a really long time. She makes a naturally uncomfortable experience as pleasant as possible. Puts me at ease and that’s important!!

Donnie S.

5/5

My time at Norton Community Hospital in the physical therapy unite was great. The therapist were very professional and knew their job well. The RNs were also great and so were their assistants. Everyone that I met were very professional and knew their job. I would recommend that facility to anyone that needs therapy. Thank all of you for taking such good care of me. I love you all and GOD bless you.

Mishelle B.

5/5

Everyone, including doctors and nurses, was so good to me on the med surge floor I would like to thank every one of you guys for being so good to me.
You are all great i would also especially like to thank Michael S the case manager. He worked extremely hard to get. I help with my medical bills because I had no insurance. Thank you all so much

Linda W.

4/5

Everyone was really nice but I gave it 5 stars because my 83 yo mother in law had a full bladder for her ultrasound and we went 40 minutes past appointment time. It was hard on her. US lady was super kind. I’m sorry I forgot her name.

Mechelle C.

4/5

Nurses and CNAs and other support staff were great. Complete lack of communication with then doctors during my most recent stay. Seemed like the surgeons and the standard medical team simply weren’t communicating clearly or transparently with each other or myself.

Jake H.

1/5

Terrible hospital, went in for right side pain all my blood test showed abnormal on my chart, having urine in my blood and other concerning test and dr holbert hodges discharged me and said no need for imaging. Did not seem concerned about anyones wellbeing. Just wanted to discharge me.

Diann P.

5/5

My mother was recently in NCH Rehab for several weeks and the nurses, therapists and case worker were super to work with. My mom is 89 and she loved everyone there and they were great with her and answered any concerns we had. She was slow to progress with pt but they never gave up on her and had her walking when she left there