Frank's Pizza - Roanoke, Virginia

T A.

Long time customer of this Frank's location. Actually followed the owner from the Vinton location, which I pass to get to this location. This location is now under new ownership, which I truly didn't know until receiving the "new" menu. Most items are the same, or similar, with a few exceptions. We were surprised to hear no draft beer was available, which I guess could change at some point since it was always available before. Also pita sandwiches are no longer on the menu, which were always my go to. So we ordered a club sub, which was just okay. Very thickly sliced meat, made it hard to keep together while eating, and bacon "crumble" versus slices didn't feel like an upgrade. We also got the toasted ravioli which came out fresh and hot, and the marinara sauce was good for dipping. Didn't try the pizza to see if it changed as well. All in all not a bad experience. The new owner was very nice. They gave the restaurant a minimal, but fresh look, and everything seemed clean. As a long time customer, I do miss some of the old, and honestly I think they should do more to let you know that this is no longer "Frank's Pizza" of old, but a new restaurant with a similar name. But the new management seems nice, and I'm probably a little biased. Worth a try to new customers not expecting the old Frank's.

angel J.

We visited on April 1 & ordered the Sicilian Hawaiian Pizza & garlic knots & it was delicious. We didn't eat at the restaurant but we did go in and order & the staff were very friendly. The place is under new management & so far their doing a great job. If we're ever back in that area, we will definitely stop in & try it again.

Daniel B.

It gets busy here at times but that's because this place is great!! And the staff are awesome! Great costumer service and the food here is absolutely amazing! 5 stars for great costumer service and great food! When it's busy, it's still worth the wait!

Ali D.

I didn't even get a chance to taste the food... I ordered off of Slice for delivery at 7pm... the order was taking forever and the estimated delivery kept getting pushed back. Eventually I called Slice and they said they would contact the delivery driver.. the driver eventually called me to tell me that she arrived but they were closed. This was at 8:30pm and they weren't supposed to close until 9pm. Not sure what happened but clearly they accepted the order then didn't make it and closed early. Now I have to fight to get my money back.

Anon N.

Only one lone young male employee seemed available, seemed off kilter and possibly under the influence of something (we have never encountered this before) - was almost yelled at upon entering for what we needed - salads were not usual quality, pasta order was not correct, meatballs had bone grit in them. All discovered at our home. Not what we are used to. This was our first time ordering online instead of waiting after placing our order in store and waiting...

Tarie M.

Went there this evening. They said new management. Hmm! Well, the service was prompt & thorough. Very efficient! Knew my needs before I did. I got a calzone & my partner got spaghetti w/meatballs. Both were excellent!!! Portions were great. (We both brought home plenty)

We will go back & would highly recommend it.

Larry B.

The new owner has raised the bar. Food and service is 10 fold better.

Vicki C.

Good food,friendly service. Had the lunch buffet and the items were kept fresh and plenty of choices. The buffet is from noon until 2:00 and is $10.00.