Keene Medical Products (Rutland) - Rutland, Vermont

Address: 251 Stratton Rd, Rutland, VT 05701.
Phone: 8027734574.
Website: adapthealth.com
Specialties: Medical supply store, Oxygen equipment supplier.
Other points of interest: Curbside pickup, Delivery, In-store pickup, In-store shopping, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Checks, Credit cards, Debit cards, Credit cards.
Opinions: This company has 75 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Keene Medical Products (Rutland)

Keene Medical Products (Rutland) 251 Stratton Rd, Rutland, VT 05701

⏰ Open Hours of Keene Medical Products (Rutland)

  • Monday: 9 AM–12 PM, 1–5 PM
  • Tuesday: 9 AM–12 PM, 1–5 PM
  • Wednesday: 9 AM–12 PM, 1–5 PM
  • Thursday: 9 AM–12 PM, 1–5 PM
  • Friday: 9 AM–12 PM, 1–5 PM
  • Saturday: Closed
  • Sunday: Closed

Keene Medical Products (Rutland)

Keene Medical Products, located at 251 Stratton Rd, Rutland, VT 05701, is a well-regarded medical supply store specializing in oxygen equipment. With a phone number of 8027734574 and website at adapthealth.com, this establishment offers a wide range of products and services.

About Keene Medical Products

Keene Medical Products has been serving the community for many years, providing essential medical supplies and equipment. Their dedication to customer service and quality products has earned them a strong reputation in the area.

Services Offered

  • Medical supply store
  • Oxygen equipment supplier

Other Points of Interest

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Accepts Checks, Credit cards, Debit cards, Credit cards

Customer Opinions

This company has received 75 reviews on Google My Business with an average rating of 4.1/5. Customers appreciate the helpful staff, competitive pricing, and the wide selection of products available. One satisfied customer shared their experience of needing a wheelchair due to a sciatic nerve injury during a trip. Keene Medical Products provided immediate assistance and a fair price, making their stay more comfortable.

Overall, Keene Medical Products is a reliable and customer-oriented medical supply store that goes above and beyond to meet the needs of its clients.

👍 Reviews of Keene Medical Products (Rutland)

Keene Medical Products (Rutland) - Rutland, Vermont
Debra T.
5/5

This place and these people are wonderful. We were on our way to Smugglers Notch from Texas to meet up with friends we hadn’t seen in a while. I slipped and injured my sciatic nerve, and I couldn’t bare any weight on my right leg. I needed a wheelchair immediately for the next couple of days. They were so helpful, and they gave us more than a fare deal on the price. Thank you so much!

Keene Medical Products (Rutland) - Rutland, Vermont
Megan S.
1/5

I’d be better off committing suicide next time then calling these people or going in and wasting my time, over four weeks trying to get a wheelchair because I was hit by a drunk driver. They did everything they could to break my spirits and I don’t think I could ever handle this again.

Keene Medical Products (Rutland) - Rutland, Vermont
Sean H.
5/5

The representative that I worked with at the Rutland, VT store Jon Plankey really knows his stuff. I had a nightmare of an experience with CPAP from my previous DME and as a result was very apprehensive and concerned about Keene as my new DME. Jon put my mind at ease with an in depth knowledge and explanation of the product/service that reflected a true passion that has been lost in most modern day customer service experiences. I did not feel like I had a good knowledge base and support available to me with the previous supplier and Jon has appreciated and alleviated those fears for me. Kudos to Jon and to Keene medical for having such a knowledgeable and passionate resource to the patient.

Keene Medical Products (Rutland) - Rutland, Vermont
Robin P.
1/5

This is absolutely one of the very WORST companies I’ve ever had the misfortune of dealing with. The person who answered the phone the 1st time I called (on a Friday 9/30) 36 hours after my husband’s surgery on 9/28, was EXTREMELY, EXTREMELY rude and dismissive. During multiple subsequent calls by both my husband and myself, over the next 2 weeks, we were both treated rudely. When I stopped in person to check on the status of my husband’s equipment, which was needed to provide care at home, I was curtly told he had already called (I was out & unaware he had) - when I asked if that meant I had to go home & ask him for an update to get one, I was rudely told “it’s not ready yet.” We are both in our 70s and trying to have him recuperate at home. The saga just goes on and on - I got corporate involved and was told his wheelchair was there; with his name on it, on 10/14. When I went to pick it up, there was no straight leg extension as prescribed (he had knee surgery & his leg is locked straight in a brace so he cannot bend his knee at all). I was told to come back on Monday (what’s one more weekend, after all?), which I did. Still no leg extension and the attitude of the people there was again rude, dismissive and one of caring less. Tomorrow is one month post-surgery and STILL no wheelchair - (we just bought the other equipment he needs). I just now called corporate again. Really, it should not be this difficult for senior citizens to get needed medical equipment post a debilitating surgery! If there was somewhere else in Rutland to get this, I’d have been there in a heartbeat. SHAME on this company and SHAME on their local employees. I hope I NEVER have to deal with them ever again. And you can bet they’ll be quick to bill Medicare and our insurance company!

Keene Medical Products (Rutland) - Rutland, Vermont
Deborah S.
5/5

I would like to thank Frank Marshall for his kindness, sensitivity, and gentleness in the set-up and then pick-up of hospital bed and air mattress for my friend who was at end of life with hospice. It was a very easy communication and organization of delivery with Sean from the Rutland office. They called to confirm the order and delivery providing us with specific instructions on the function of the bed and air mattress so we can ensure comfort of our loved one.
Thank you for your kindness and service at this difficult time of loss.
Deborah Stegmaier

Keene Medical Products (Rutland) - Rutland, Vermont
Ron S.
5/5

Needed a new CPAP, Pam and Keith were beyond professional and knowledgeable, they were fantastic! I could not believe how quickly my CPAP arrived and how quickly my initial setup interview was arranged. I am more than pleased! Karen in Rutland VT is also amazing in helping with anything I need! I highly recommend Keene Medical.

Keene Medical Products (Rutland) - Rutland, Vermont
Pamela N.
2/5

Highly disappointed. I understand some times these take a few days but every time I called either they didn’t answer or they were so rude. They never reached out to my doctors office for some missing information. I had to figure out what the problem was myself. If I didn’t keep calling I would STILL be waiting. I finally called the corporate office and BOOM, I got my medical device so quick. Be your own advocate. And go somewhere else.

Keene Medical Products (Rutland) - Rutland, Vermont
Mona E.
5/5

It was late on Friday and my husbands oxgenator was acting very weird and I couldn’t get the battery cover off. They immediately made the 30 minute ride to switch out machines so we didn’t have to worry about it on the weekend coming! Rutland Keene Med supply is A#1 in customer service! More companies should be more like them for sure!! Thanks Tim!!

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