Hot Shot Final Mile, LLC - Houston, Texas

Hot Shot Final Mile, LLC: A Comprehensive Overview

For businesses and individuals requiring reliable and efficient logistics solutions, Hot Shot Final Mile, LLC presents a compelling option. Located in Houston, Texas, at 1297 N Post Oak Rd Ste 100, Houston, TX 77055, United States, this company specializes in a comprehensive suite of services designed to streamline the final mile delivery process. With a dedicated phone line at 7138695525 and a user-friendly website at hotshotfinalmile.com, Hot Shot Final Mile, LLC aims to provide a seamless and transparent experience for its clients. The company’s core competencies encompass Delivery service, Courier service, Logistics service, and Warehouse operations, catering to a diverse range of needs.

Services and Capabilities

Hot Shot Final Mile, LLC distinguishes itself through its multifaceted approach to logistics. Their delivery service is focused on timely and secure transportation of goods, ensuring they arrive at their destination as scheduled. As a courier service, they handle specialized deliveries requiring extra care or expedited handling. The company’s logistics service extends beyond simple transportation, incorporating elements of route optimization, inventory management, and tracking. Furthermore, their warehouse capabilities provide secure storage and efficient order fulfillment, acting as a critical component of their overall service offering. They are equipped to handle various shipment sizes and types, demonstrating adaptability to different client requirements.

Location and Accessibility

Situated in the heart of Houston, Texas, Hot Shot Final Mile, LLC benefits from a strategic location facilitating efficient distribution throughout the region and beyond. The address, 1297 N Post Oak Rd Ste 100, Houston, TX 77055, places them within a thriving business district, enabling convenient access and fostering strong logistical connections. Notably, the facility is designed with accessibility in mind, featuring a Wheelchair-accessible car park and a Wheelchair-accessible entrance, reflecting a commitment to inclusivity and catering to a wider range of clients and their needs. This demonstrates a thoughtful consideration for diverse customer requirements.

Customer Feedback and Reputation

The company’s Google My Business profile indicates a strong customer base, with a total of 89 reviews. The average opinion stands at 3.3 out of 5, suggesting a mixed reception, although the positive aspects are evident. Notably, numerous reviews highlight the exceptional quality of the employees. Feedback consistently praises the team’s dedication, work ethic, and commitment to customer satisfaction. Specific mentions of individuals like Joseph (General Manager) and Victoria (office representative) underscore the importance of personalized service and a willingness to go the extra mile. The warehouse itself is often described as well-maintained and efficient, complementing the positive experiences with the staff. It appears that while there’s room for improvement, the core strengths of Hot Shot Final Mile, LLC lie in its people and their commitment to client needs. The dedication to excellent customer service seems to be a prevalent theme in the available feedback, pointing to a valuable asset for potential clients.

Key Features and Benefits

• Reliable Delivery Service: Ensuring timely and secure transportation of goods.
• Specialized Courier Services: Handling delicate or time-sensitive deliveries.
• Comprehensive Logistics Management: Offering solutions beyond simple transportation.
• Secure Warehouse Facilities: Providing safe and efficient storage and order fulfillment.
• Accessible Facilities: Catering to diverse customer needs with wheelchair accessibility.

Hot Shot Final Mile, LLC strives to be more than just a logistics provider; they aim to be a trusted partner, contributing to the success of their clients’ operations. Their focus on employee training and customer service suggests a proactive approach to meeting and exceeding expectations.

👍 Reviews of Hot Shot Final Mile, LLC

Andrew M.

5/5

Good warehouse but BETTER employees that constantly work and respect their customers. I spoke with the General Manager named Joseph that helped me out and gave me all the information I needed. As well as the people inside the office which were incredibly nice and helping especially one I remember whose name was Victoria.

Robert P.

1/5

having to re do my entire website because HOT SHOT their former name stole all my pictures , then got a virus, ugg this sucks, but we and Google finally have it narrowed down to what happened, NEVER TRUST a company that steels ...... even pictures , #Advanced Express Delivery Cypress TX.

Diane M. (.

5/5

I have used them twice now and I have been so impressed with the quality of work they do. The first time, I was on pins and needles, my delivery was fragile, and everything went so smoothly I couldn't have asked for anything more. No more pins and needles for me.
You won't go wrong using this company.
Thank you so much!!!

Paulina R.

5/5

As Hot Shot customers, I can say that they have some of the best customer service. Savannah in the Home Delivery Service department is always attentive to our needs and ensures that everything is delivered on time. Great service!

Anais G.

5/5

They have taken great care of me each time I’ve worked with them, and I know they will continue to do so. Customer service is always impeccable, and my deliveries are quick and efficient. Highly recommend!!

Margarita G.

5/5

A close friend recommended me to them. I was a bit skeptical, but the delivery ended up being smooth. The whole process was not complicated, I just provided them with as much information as possible and Kim made the entire process very simple for me. Thank you Kim!

Lindsay B.

5/5

As a customer of Hot Shot they do tremendous work. Savannah and her team are wonderful to work with. The communication, the time they take to ensure everything went well on delivery, attention to detail, they arr wonderful.

Marissa G.

5/5

The customer service was great! I’ve used their services before and will continue do so. My deliveries were made on time and they always respond promptly.