Prep Freeze Cook - Washington, Illinois

Introduction to Prep Freeze Cook

For individuals and families seeking a streamlined approach to meal preparation and healthy eating, Prep Freeze Cook presents a compelling solution. Located at 1320 Washington St, Washington, IL 61571, this establishment offers a unique service centered around pre-packaged, freezer-friendly meals and sides designed to simplify the weekly cooking process. With a dedicated phone line at 94442948 and a user-friendly website – prepfreezecook.com – Prep Freeze Cook aims to alleviate the time-consuming aspects of grocery shopping and meal planning. The company prides itself on being a health food store and providing a comprehensive delivery service, catering to a diverse clientele with varying dietary needs and preferences.

Services and Specialties

The core offering of Prep Freeze Cook revolves around its meticulously prepared meals and sides. These items are designed to be frozen and easily reheated, offering a convenient and efficient way to enjoy nutritious, home-cooked meals throughout the week. Customers have the flexibility to choose from a range of meal sizes, including options suitable for individuals, couples, and larger families. A particular highlight is their monthly keto menu, a popular choice for those following a ketogenic lifestyle, allowing them to stock up on suitable meals for the entire month. Beyond the core meal offerings, Prep Freeze Cook also emphasizes convenience through no-contact delivery, delivery to the customer's doorstep, in-store pickup, and onsite services. The business is committed to accessibility, boasting a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a dedication to inclusivity. Furthermore, Prep Freeze Cook embraces a welcoming and diverse community, identifying as LGBTQ+ friendly. The streamlined ordering process and diverse payment options, including credit cards, contribute to a hassle-free customer experience. The company's commitment to quality and customer satisfaction is evident in its focus on rapid visits and efficient service.

Location and Contact Information

Prep Freeze Cook’s physical location at 1320 Washington St, Washington, IL 61571 provides a central point for both in-store purchases and convenient access to their delivery services. The telephone number, 94442948, facilitates direct communication with the team, allowing customers to inquire about menu options, place orders, and address any questions. The website, prepfreezecook.com, serves as a comprehensive resource, providing detailed information about the menu, pricing, delivery areas, and ordering procedures. The website also allows for online ordering, enhancing customer convenience and streamlining the purchasing process.

Customer Feedback and Reputation

Based on available reviews, Prep Freeze Cook consistently receives positive feedback from its customers. The company maintains 14 reviews on Google My Business, with an average opinion of 4/5. While individual experiences may vary, the overarching sentiment suggests a high level of satisfaction with the quality of the food, the convenience of the service, and the overall customer experience. Many customers emphasize the time-saving benefits of using Prep Freeze Cook, particularly for those juggling busy schedules and seeking to simplify their meal preparation routines. The value proposition, with meals and sides priced at $105 for a two-person serving, is considered fair by many, especially when factoring in the reduced time commitment. Some reviewers have noted a degree of trial and error in discovering personal preferences within the menu, highlighting the importance of exploring different options to identify favorite dishes. The availability of a dedicated keto menu presents a significant advantage for individuals adhering to this specific dietary approach, providing a consistent supply of suitable meals throughout the month. The emphasis on quick visit efficiency further contributes to a positive customer perception.

Key Features & Benefits

• Convenient Meal Solutions: Pre-packaged meals and sides for easy reheating.
• Time-Saving: Reduces the time spent on grocery shopping and meal planning.
• Healthy Options: Focus on health-conscious ingredients and dietary choices (including a keto menu).
• Flexible Ordering: Offers delivery, in-store pickup, and online ordering.
• Accessible Services: Wheelchair accessible facilities and LGBTQ+ friendly environment.

👍 Reviews of Prep Freeze Cook

Mason L.

5/5

Been ordering these for the few weeks and it been a nice way to save time both from shopping and from prepping meals . I think the price is very fair at $105 for 10 meals and 5 sides that feed two people . You can order larger family meals also . Like any food place it’s a bit of trial and error to see which items you like , love or dislike . I would say 80% is good and would reorder . They do a keto menu the 1st week of the month that you can stock for the month if you live the keto lifestyle.

Amber C.

1/5

I finally tried some meals from this place. I am not impressed. I bought the cheesy chicken sour cream enchilada casserole. Not very flavorful for a Mexican dish. I also bought the chocolate lush. Crust is dry and crumbly,it looked unappetizing and tasted mediocre. The chocolate chips didn't help the look or flavor. The items are expensive as well and the service was also horrible. Won't go back. Waste of money

Jori

5/5

My husband and I love going here once a month to get already prepared meals for when I’m really sore and can’t stand for A long time to cook. He can throw it in make a side and a veggie for us. We love the place never tried dilvery though

Racter

1/5

Walked in to this place with my two boys who were interested in doing meal prep as part as their 'healthy living' kick. They struggled to tell me what the place did, how we would use it, etc... evidently meal prepping is only for parties or large groups, as normal consumers we're stuck shopping from the pre-made meals. Not the best experience.

Brandon G.

2/5

We had a negative first experience. Customer service was just awful all around. First, we called and asked for suggestions on low sodium items and were directed to the Keto section. Many of the items had no nutritional information listed on the site so it was hard to verify the sodium content. Secondly, someone called to let us know that the package we purchased online was actually out of date by a week- they forgot to update the website. Which meant we would wait longer for our meals. Ok. When asking for an ETA they said 2 weeks. Third issue, after 2 weeks had passed no one called to update us. We struggled to connect with someone through email or over the phone to verify an ETA. When we did connect with someone to ask, she snappily said “Well did anyone text you?” to which we said no, no one has contacted us, and they said they’d do what they could to get it out at the 3 week mark. Finally, about 4 weeks after ordering we got an email verifying a Friday drop off. At 6pm we called to ask about the delivery. There were zero apologies, just a matter of fact statement- “yeah you aren’t on the delivery schedule until another day”. When someone did finally deliver, there was no social distancing. A young woman rang the doorbell and stood maskless at the door to hand off the food. She didn’t introduce who she was or what company she was with. It was all so strange.

Vernon P.

4/5

Good place to pick up meals for quick dining, especially crock pot meals. As of April 15th the meals for two are 8.50 total. I a regular size portion. They work well if you are on a diet and trying to limit portion control as well. They have a large variety and the meals vary form week to week in the type they have, with about 10 choices each week, although you can get other options as they make more than the pre-orders every week as well. Best to order ahead, but often you can stop by and they usually have a large selection to choose from. They also prep for 5 as well for 17 I believe. It ends up being a trial and error thing, I would say we have a success rate of about 70% or stuff we would re-order, they are all either crockpot meals or frozen tray meals you that and bake for usually about 45 minutes.

Denise F.

3/5

The ordering process was great. Delivery was behind but thats ok. Some food was smashed and leaking out of the alumium containers, plus defrosted upon arrival. Maybe just a bad first experience. Not sure willing to try again

Bev K.

5/5

Meals were ok..made very simple. Cheaper to do tourself but i guess they are great for last minute meals.wouldnt be my first choice though.. Just thaw n cook