North Bay Produce, Inc. - Mascoutah, Illinois
Address: 8835 Richard Brauer Rd, Mascoutah, IL 62258.
Phone: 85662222.
Website: northbayproduce.com
Specialties: Produce wholesaler, Cold storage facility, Warehouse.
Other points of interest: Delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 99 reviews on Google My Business.
Average opinion: 4.2/5.
📌 Location of North Bay Produce, Inc.
⏰ Open Hours of North Bay Produce, Inc.
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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North Bay Produce, Inc.: A Comprehensive Overview
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North Bay Produce, Inc. stands as a respected produce wholesaler, strategically located at 8835 Richard Brauer Rd, Mascoutah, IL 62258. Their commitment to efficient operations is underscored by a dedicated cold storage facility and a comprehensive warehouse, making them a valuable partner for businesses requiring reliable and timely access to fresh produce. The companyâs phone number is 85662222, and their website, northbayproduce.com, offers detailed information and contact options.
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Location and Accessibility
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Situated in Mascoutah, Illinois, North Bay Produce benefits from a central location within the Midwestâs agricultural heartland. This strategic positioning allows them to efficiently serve a broad customer base. The facilityâs address â 8835 Richard Brauer Rd â is easily accessible, contributing to streamlined logistics. Furthermore, North Bay Produce demonstrates a strong commitment to inclusivity, boasting a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures that individuals with mobility challenges can navigate the facility with ease and comfort.
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Operational Details and Services
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North Bay Produce specializes in providing a diverse range of fresh produce to various industries, including restaurants, grocery stores, and food distributors. They operate primarily during evening hours, with receiving commencing at 10:00 PM. Customers are advised to confirm appointment times, as scheduling is predominantly managed through text communication. The process involves submitting details such as the name, load number, truck license plate, and CDL number via text message, accompanied by a photograph of the vehicle. A staging area and restroom facilities are available for customer convenience.
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Customer Experience Insights â Based on Reviews
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Customer feedback consistently highlights the efficiency and speed of the loading process. Several reviews indicate that individuals arrive early to account for potential delays, sometimes waiting for upwards of two hours after their scheduled appointment time. However, once inside, the unloading process is remarkably swift. One customer reported being loaded within an hour after receiving a door, completing their unloading within a similar timeframe. The systemâs reliance on text communication â requiring the submission of vehicle details and a license plate photo â is a key aspect of their operations. Furthermore, the facility provides overnight parking for approximately 4-5 trucks, alleviating logistical concerns for customers traveling from extended distances.
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Key Features and Amenities
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- Cold Storage Facility: Ensures the freshness and quality of the produce handled.
- Warehouse: Provides ample space for storage and distribution.
- Delivery Services: Facilitates convenient access to produce for customers.
- Staging Area: Offers a designated space for vehicles awaiting loading.
- Restroom Facilities: Provides comfort and convenience for customers and staff.
- Wheelchair Accessibility: Demonstrates a commitment to inclusivity and accessibility.
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Customer Reviews & Reputation
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North Bay Produce has garnered a respectable 99 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion is 4.2/5, signifying a generally positive customer experience. While some reviews mention the wait times associated with scheduling and door assignments, the overwhelmingly positive feedback centers on the speed and efficiency of the unloading process, coupled with the convenience of overnight parking. The reliance on text-based communication, while perhaps requiring a degree of familiarity, appears to be a well-established and effective system for managing the receiving process. The consistent praise for the quick loading times suggests that North Bay Produce prioritizes customer throughput and operational effectiveness.
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In essence, North Bay Produce, Inc. presents itself as a dependable and organized produce wholesaler, prioritizing both product quality and customer convenience. Their strategic location, combined with their specialized facilities and streamlined operational procedures, positions them as a valuable asset to businesses within the agricultural supply chain. The facilityâs commitment to accessibility further enhances its appeal, demonstrating a proactive approach to serving a diverse clientele.
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"summary": "North Bay Produce, Inc. is a reputable produce wholesaler offering cold storage and warehousing services with a focus on efficient operations and customer convenience, as evidenced by positive customer reviews and accessibility features.",
"keywords": "Produce Wholesaler, Cold Storage, Warehouse, Illinois, Logistics, Distribution",
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👍 Reviews of North Bay Produce, Inc.
