Duke's Ace Hardware - Palos Hills, Illinois

Address: 7610 W 111th St, Palos Hills, IL 60465, United States.
Phone: 7089749300.
Website: acehardware.com
Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: Kerbside pickup, Delivery, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 411 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Duke's Ace Hardware

Duke's Ace Hardware 7610 W 111th St, Palos Hills, IL 60465, United States

⏰ Open Hours of Duke's Ace Hardware

  • Monday: 8 AM–7 PM
  • Tuesday: 8 AM–7 PM
  • Wednesday: 8 AM–7 PM
  • Thursday: 8 AM–7 PM
  • Friday: 8 AM–7 PM
  • Saturday: 8 AM–5 PM
  • Sunday: 9 AM–5 PM

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Duke’s Ace Hardware: A Comprehensive Overview

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Duke’s Ace Hardware stands as a respected and established hardware store and home improvement destination located in Palos Hills, Illinois. Situated at 7610 W 111th St, Palos Hills, IL 60465, United States, this location has cultivated a strong reputation for its commitment to customer service, extensive product selection, and valuable on-site services. The store’s phone number is 708-974-9300, and its website, acehardware.com, offers convenient access to store information and online resources. Duke’s Ace Hardware caters to a wide range of customer needs, functioning as a comprehensive paint store and tool store, alongside its broader hardware offerings.

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Specialties and Services

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Duke’s Ace Hardware distinguishes itself through a dedication to providing a superior shopping experience. Its core specialties include a vast inventory of hardware supplies, tools, paint, and building materials. Customers can find everything from basic fasteners and plumbing supplies to sophisticated power tools and premium paint brands. Furthermore, the store offers a variety of convenient services designed to simplify the home improvement process. Kerbside pickup and delivery options are available, catering to busy schedules and providing added ease. For customers who prefer in-store convenience, in-store pick-up and in-store shopping are readily accessible.

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On-Site Services and Amenities

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Beyond its product offerings, Duke’s Ace Hardware provides valuable on-site services that set it apart from many competitors. Assembly service is available for various items, helping customers complete their projects without the hassle of self-assembly. Repair services are also offered, providing expert assistance for common home repairs. A robust service guarantee ensures customer satisfaction, demonstrating the store's confidence in its offerings and expertise. The store’s commitment to accessibility is evident through its wheelchair-accessible car park and wheelchair-accessible entrance, reflecting a dedication to inclusivity.

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Payment Options and Additional Features

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Duke’s Ace Hardware embraces modern payment methods, accepting cheques, credit cards, debit cards, and NFC mobile payments for a seamless checkout experience. The store also facilitates quick visits, acknowledging the value of customer time. Notably, the store prides itself on its positive customer interactions, reflecting a culture that prioritizes customer service. The store's Google My Business profile boasts 411 reviews, with an impressive average rating of 4.5/5, a testament to the consistently high level of service and quality experienced by its clientele. This strong performance suggests a loyal customer base and a reputation for reliability.

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Location and Contact Information

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The strategic location in Palos Hills ensures accessibility for residents throughout the surrounding area. The store’s address is 7610 W 111th St, Palos Hills, IL 60465. Customers can easily reach the store by phone at 708-974-9300. The website, acehardware.com, provides further details about the store’s offerings and operating hours. Duke's Ace Hardware consistently strives to provide a welcoming environment where customers can find the products and assistance they need to successfully complete their projects.

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Key features include:

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  • Extensive product selection
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  • Convenient services (kerbside pickup, delivery, assembly, repair)
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  • Commitment to customer service
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  • Accessible facilities
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  • Modern payment options
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Duke’s Ace Hardware represents a valuable resource for homeowners, contractors, and DIY enthusiasts alike. Its blend of quality products, knowledgeable staff, and convenient services contributes to its enduring success within the community. The store’s emphasis on building relationships with its customers is a cornerstone of its operating philosophy, fostering a sense of trust and loyalty that extends beyond individual transactions.

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"summary": "Duke’s Ace Hardware is a well-regarded hardware and home improvement store in Palos Hills, Illinois, known for its excellent customer service, extensive product selection, and convenient on-site services, consistently earning a 4.5/5 rating from its customers.",
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👍 Reviews of Duke's Ace Hardware

Duke's Ace Hardware - Palos Hills, Illinois
Abdulla S.
5/5

I love shopping at Ace Hardware, even though their prices can be a bit higher than the big-box stores. The difference is in the service—every time I visit, the employees are friendly, knowledgeable, and happy to help. It’s refreshing to shop somewhere where customer service still matters. Definitely worth it for the convenience and great experience!

Duke's Ace Hardware - Palos Hills, Illinois
Patty G.
5/5

hello, I was in the ace hardware in Palos Hills
Saturday 08-31-24 morning getting some stainless steel screws for my License Plates. And I met the nicest Gentlemen who helped me with the screws and he offered to put the License plates on for me right their in the parking Lot. l am so Thankful to this nice gentlemen!! Thank You!!! Thank You!! You are so lucky to have him working for you!! He should have a raise!! Thank God their are still nice people out their willing to help people!! Thank you !! Patty

Duke's Ace Hardware - Palos Hills, Illinois
Aires G.
3/5

I always forget that they don't allow backpacks. That is annoying but I do understand. The cashiers are not NOT friendly, but they also aren't actually friendly. They aren't RUDE but it's obvious they just couldn't care less. It's like they will help you but you have to go look for someone to help and there's a sense that you're taking them away from something more important. Everything is veryyyy expensive. But you can find some good deals. I like it, but I dont go there for the chatty customer service if you know what I mean. It's in and out.

Duke's Ace Hardware - Palos Hills, Illinois
Anthony S.
3/5

Great location for them, but customer service was not all that great. Some associates looked at you, turned away, and kept doing what restocking they were doing. It takes a few seconds to ask you" if you need help."

Duke's Ace Hardware - Palos Hills, Illinois
Jeremy T.
5/5

You can actually find a good selection of almost everything you need here. The staff are very friendly and always helpful. I just wish it was a bit closer to home.

Duke's Ace Hardware - Palos Hills, Illinois
Ben D.
1/5

Went to pick up an item on memorial day. There posted hours said they were open until 3pm. When I got there before 3, they wouldn't let me in and said they were closing early. 5 employees walked by and wouldn't let me make my purchase. I wont ever come back and I suggest you don't either due to piss poor customer service.

Duke's Ace Hardware - Palos Hills, Illinois
Nick N.
1/5

Chris the manager straight up doesn’t deserve the position. There’s another employee in the store both are rude. This store needs new employees or to shut down completely because of employees they got now. DON’T COME HERE!!!! AVOID AS MUSH AS YOU CAN! GO TO OTHER LOCATIONS!

Duke's Ace Hardware - Palos Hills, Illinois
Adam
1/5

Went there today to buy something and the owner is cranky and mean. Mind you I go buy gas canisters all the time I told him he lost my business and he did not care. Oh well instead of supporting local ill go buy from Menards or HomeDepot.

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