Venn Logistics - Rockford, Illinois

Address: 4970 Baxter Rd, Rockford, IL 61109.
Phone: 8559101900.
Website: vennlogistics.com
Specialties: Trucking company, Logistics service.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 13 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Venn Logistics

Venn Logistics 4970 Baxter Rd, Rockford, IL 61109

☎️8559101900

Venn Logistics: A Comprehensive Overview

For individuals and businesses requiring reliable and efficient logistics and trucking services, Venn Logistics presents itself as a noteworthy option. Situated at 4970 Baxter Rd, Rockford, IL 61109, and reachable at 8559101900, Venn Logistics offers a range of services designed to streamline supply chains and transport goods effectively. Their website, vennlogistics.com, serves as a valuable resource for detailed information and service offerings.

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Company Background and Specializations

Venn Logistics operates primarily as a dedicated trucking company, specializing in providing comprehensive logistics solutions. They cater to diverse industry needs, focusing on the secure and timely delivery of goods. The companyâs core competencies include freight transportation, warehousing, and distribution management. They strive to offer customized solutions tailored to the specific requirements of each client, ensuring optimal efficiency and cost-effectiveness. Their commitment to operational excellence is evident in their approach to route planning, vehicle maintenance, and driver training.

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Location and Accessibility

The companyâs physical location at 4970 Baxter Rd, Rockford, IL 61109, places them strategically within a significant transportation corridor. This location facilitates efficient access to major highways and distribution networks, allowing for timely deliveries across a wide geographic area. Notably, Venn Logistics provides a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all customers and visitors. This consideration highlights their dedication to customer comfort and convenience.

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Customer Reviews and Feedback

As of the latest information, Venn Logistics has garnered 13 reviews on Google My Business. The average opinion currently stands at 1.9 out of 5 stars. While this average suggests areas for improvement, itâs important to consider the context of the reviews. A detailed examination of the reviews reveals recurring themes regarding delivery delays, communication issues, and inconsistent service quality. However, some customers have praised the company's responsiveness to address concerns and their willingness to work towards resolution. Further investigation and proactive measures are clearly needed to elevate the overall customer experience. The negative feedback isn't indicative of a fundamentally flawed operation, but rather a need for enhanced processes and a strengthened focus on customer satisfaction. Improving communication protocols and implementing more robust tracking systems would likely contribute positively to addressing these concerns.

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Key Features and Services

Freight Transportation: Venn Logistics specializes in transporting a wide range of goods, including palletized cargo, oversized loads, and hazardous materials (subject to compliance regulations).

Logistics Management: They offer end-to-end logistics solutions, encompassing route optimization, shipment tracking, and inventory management.

Warehousing & Distribution: While not explicitly detailed, itâs reasonable to assume they provide basic warehousing and distribution services to support their transportation operations.

Customized Solutions: Venn Logistics prides itself on tailoring services to meet the unique needs of each client.

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Recommendations for Potential Clients

For individuals and businesses seeking a trucking and logistics partner, Venn Logistics warrants careful consideration. However, prospective clients should approach the engagement with a realistic understanding of the current feedback. Itâs recommended to schedule a thorough consultation to discuss specific needs and expectations. During this consultation, clients should inquire about delivery timelines, communication protocols, and quality control measures. Furthermore, obtaining references from existing clients can provide valuable insights into the companyâs operational practices and customer service standards. Prioritizing clear communication and establishing well-defined service level agreements (SLAs) are crucial steps in ensuring a successful partnership. Due diligence, including a review of their safety record and compliance certifications, is strongly advised. The companyâs dedication to providing wheelchair accessible parking is a positive attribute and demonstrates a commitment to inclusivity. Ultimately, the decision to engage with Venn Logistics should be based on a comprehensive assessment of their capabilities and a clear understanding of the potential challenges and opportunities.

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"summary": "Venn Logistics is a trucking company offering logistics services, located in Rockford, IL. While recent reviews suggest areas for improvement in customer service, they provide trucking and logistics solutions with wheelchair accessible parking.",
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👍 Reviews of Venn Logistics

Tomas S.

1/5

I drove for Baxter Transport years back. At the time, they were a decent company to work for: Paid OK, got you home when you asked or let you run all you wanted. Run the places & loads you wanted (when possible). But they had a bad customer none of the drivers wanted. When I got stuck with them, I left. A year later I went back. They were Venn Logistics now. Everything but the ownership had changed. New dispatchers, new (inflexible) planners, new mechanics. I lasted about 6 months.
Bad reviews not surprising.

Xavier W.

1/5

If there was an option for -100 star rating I’d give them a -100. Don’t haul their freight. My factoring company & I have been trying to contact them for 3 months with no response. They will call you until you deliver the load and disappear immediately after. THEY DO NOT PAY

Roping M. T.

1/5

First I'll start with their drivers . Dealt with one of their drivers today. She was rude and inconsiderate of others around her. She was not professional at all.
Second. I tried for several hours to get a hold of someone in the office and no one neve answered the phone nor returned my phone calls.
This is an unprofessional company in my opinion. I will measure sure to avoid ever doing business with them.

P B.

1/5

Wow. 33 yrs I've been doing this and after speaking to the owner and asking about all the bad reviews because he called me looking for drivers. I have to say I told him I wouldn't be desperate enough to work for a man who was so unprofessional and was defensive about my review questions. Something seemed shady. Has a place in appelton wi, and Rockford but stated the help in IL was so bad he works from wi location. I asked about Baxter trucking and he seemed to have to think of what to say.
Way too many red flags for me.

Colin W. (.

1/5

Just had truck 303 pulling trailer 6969 continuously flash me with his brights in bumper to bumper traffic, while riding my tail light. Pretty sure he couldn't see my brake lights.

Dispatch D.

1/5

This company has not paid Delib Transportation MC #1120911
No form of contact has been made from VENN
Complete ghost company after job was done.

evelia C.

1/5

Have debt collectors knocking at the door.
Poor training and little to no communication.
Poor organization, problem solving and customer service. Negative work environment.

Sanchez M.

5/5

Awesome company that specializes in oversize freight will definitely do business with them again