Illinois Department of Human Services - Oregon, Illinois

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 1001 Pines Rd, Oregon, IL 61061.
Phone: 57322166.
Website: dhs.state.il.us
Specialties: Social services organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 55 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Illinois Department of Human Services

☎️57322166

⏰ Open Hours of Illinois Department of Human Services

Monday: 8:30 AM–5 PM
Tuesday: 8:30 AM–5 PM
Wednesday: 8:30 AM–5 PM
Thursday: 8:30 AM–5 PM
Friday: 8:30 AM–5 PM
Saturday: Closed
Sunday: Closed

Illinois Department of Human Services Overview

The Illinois Department of Human Services (IDHS) is a prominent social services organization located at 1001 Pines Rd, Oregon, IL 61061. With a strong commitment to providing essential support to the community, IDHS has earned a reputation for delivering high-quality services that positively impact the lives of many.

Boasting a dedicated team of professionals, IDHS offers a wide range of programs and services to assist individuals and families in need. From financial assistance and housing support to mental health services and substance abuse treatment, the organization covers a diverse array of critical areas.

One of the standout features of IDHS is its accessibility. The facility boasts a wheelchair-accessible entrance and parking lot, ensuring that all individuals, regardless of their mobility, can access the services they need. Additionally, IDHS maintains a strong online presence, providing valuable resources and information on their website at dhs.state.il.us.

With a solid foundation in providing exceptional care and support, IDHS has garnered a mix of reviews from those who have utilized their services. On Google My Business, the organization has accumulated 55 reviews, resulting in an average rating of 3.1 out of 5 stars. This feedback highlights the organization's dedication to meeting the diverse needs of the community while also providing a platform for improvement and growth.

To learn more about the Illinois Department of Human Services and the various programs they offer, visit their website or contact them directly at 57322166. By doing so, you'll gain valuable insights into how IDHS is making a difference in the lives of countless individuals and families in the community.

Key Features and Services

Social services organization with a focus on providing essential support to individuals and families
Wide range of programs and services, including financial assistance, housing support, mental health services, and substance abuse treatment
Wheelchair-accessible entrance and parking lot, ensuring accessibility for all
Strong online presence with valuable resources and information on their website

Location and Contact Information

Address: 1001 Pines Rd, Oregon, IL 61061
Phone: 57322166
Website: dhs.state.il.us

Reviews and Opinions

55 reviews on Google My Business
Average rating: 3.1/5 stars

👍 Reviews of Illinois Department of Human Services

Illinois Department of Human Services - Oregon, Illinois

William L.

1/5

Got called had to correct some information lady was very rude and disrespectful and only continued to be more rude and disrespectful thru out the call and rushed the call like she had something better to do

Diana G.

2/5

Person on the phone lacks humanity, didn’t care about the situation just wanted to get it over with. Some compassion would be nice, if you’re not happy with your job then find another, God bless you and may He never make you go through any tough times in life

Katherine O.

1/5

Can I get a human being some how? My problem doesn't relate to any of the automotive numbers. I'm elderly and disabled, I need a human.

Amber K.

1/5

I just got off the phone with a lady I don't know what her name was because I don't think she told me but she worked at a call center she said and she was so rude every step of the way. Every question I asked she was ignorant and gave me a snotty attitude... such bad customer service... we're people calling because we need help... we don't deserve to be talked down to or be given attitudes because we ask questions. Have some compassion! And if you don't like your job FIND A NEW ONE!!! Don't continue to verbally abuse clients that don't deserve it.!!! If there was a way to give zero stars I would. Such an unsupportive person for an agency that is supposed to help people.

Alyssa C.

5/5

They were truly so kind and gave me some resources regarding what I went there for. Very compassionate employees here. If you're nervous, don't be. They will do what they can to help.

geekgurl2000

1/5

I went to get the LINK card for a disabled friend per the instructions of the agent who did the application over the phone.
the people in the office were quite hostile and demanding that i have a form filled out and signed by both of us despite being her authorized representative and having her ID and Social Security card.

I can't stand bureaucrats who act like assistance is coming from their own wallets.

LunaBella S.

5/5

We went to solve something with my medical insurance and the lady in there was really helpfull ,she solve all the problem and i get everything fixed. I highly recommend instead of call judt take the trip to go personally, you will save a lot of time waiting in the line that say theres more than 20 people waiting in queue for the next representative.

Ryan K.

5/5

You actually get a call back within a day or two! I've lived in bigger counties where it took them weeks and weeks to get back. Most workers are friendly, not full of burnt out case workers that hate their job. No complaints here.