Riverside Management and Leasing - Gurnee, Illinois

Oliver

I cannot express how impressed I am with Riverside Management. From the very first time talking to them, their professionalism was noticeable. The leasing process was incredibly smooth and easy, thanks to their clear communication and attention to detail. Every question I had was answered promptly and thoroughly, and they even brought up and told me information I wouldn't have even thought to ask. They really made it STRESS FREE.

Every time I've had to speak to someone at Riverside, they have always been very genuine and respectful. They are approachable, friendly, and always willing to go the extra mile.

It's really nice to know that I can get help and straight answers from a management company that truly values its tenants and takes pride in its properties. I highly recommend Riverside Management to anyone seeking a STRESS FREE and positive rental experience. They have exceeded my expectations in every way, and I am grateful and EXTREMELY happy to be a tenant under Riverside Management.

Christine L.

Riverside Management, led by Jake and his outstanding team, sets the standard for professionalism, integrity, and exceptional service. Their responsiveness to any issue—big or small—is truly commendable. From routine property management to unexpected emergencies, they operate with a level of dedication that is rare to find.

One moment that truly demonstrated their commitment to their clients was when our building experienced a flood. Without hesitation, the owner himself got on his hands and knees to remove water from the carpet, ensuring the situation was handled swiftly and minimizing damage. This kind of hands-on leadership and customer-first approach speaks volumes about Riverside Management’s values and work ethic.

If you're looking for a management team that genuinely cares, responds promptly, and goes above and beyond, look no further than Riverside Management. Highly recommended!

Valencia B.

Justin Cook of Riverside Management’s Maintenance Team is professional, kind, courteous, highly reliable and has strong problem-solving skills. He has a strong, proactive approach to identifying maintenance-related issues. I appreciate Justin’s ability to efficiently complete repairs and to positively collaborate with me, as he goes above and beyond expectations, whenever he is sent to my home on a job. "A house is made of bricks and beams. A home is made of hopes and dreams.” Thank you, Justin! I sure appreciate your magnificent maintenance support on the home that I love so much!

Lauren W.

I had the pleasure of renting from Riverside for 3 years now. I have been extremely happy with their responsiveness to any small issue I have had. Their maintenance team is professional and timely. You can really tell they work hard to keep up their units and treat their tenants with care. Highly recommend Riverside!

Steve

Jake works exceptionally hard at customer service and he has done great things since he joined the company to help them focus on the customer as if they were family. When Jake asked me if he could list my home when we moved, he not only listed it, but worked hard prior to the listing going live and within hours, the pictured home you see sold not for asking price, but we made a sale that was more than we could imagined. Jake is responsive and professional with a great deal of integrity. Well done Jake and tea!! FYI Jake even helped put up the pergola in the back seen in the pictures. His wife even came over to help him paint it!! They are the two best people I know. A true man of God and loves his family and the Lord!!

Malina L.

Riverside Management is a PREMIER management company who provides excellent service, communication & results. Alisha Cook’s dedication & expertise have truly set her apart. She always goes above & beyond to ensure that all concerns are addressed promptly & efficiently. I highly recommend!

Tommy H.

Riverside Management has been an absolute pleasure to work with professional, responsive, and always on top of everything! Their team is attentive, organized, and goes above and beyond to keep everything running smoothly. I highly recommend them to anyone looking for a reliable and trustworthy property management company!

Nick M.

In my many years with Riverside I have had an amazing experience working for such a supportive company! The company truly values their employees and fosters a culture of innovation with strong teamwork & family like atmosphere. I feel appreciated and motivated every day, leaving me proud to be a part of the team.