U-Haul Moving & Storage of Pekin - Pekin, Illinois

Address: 2909 Court St, Pekin, IL 61554, United States.
Phone: 3093470418.
Website: uhaul.com
Specialties: Self-storage facility, Moving and storage service, Moving supply store, Packaging supply store, Trailer rental service, Trailer supply store, Truck rental agency, Used truck dealer, Van rental agency.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards.
Opinions: This company has 84 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of U-Haul Moving & Storage of Pekin

☎️3093470418

⏰ Open Hours of U-Haul Moving & Storage of Pekin

Monday: 7 am–7 pm
Tuesday: 7 am–7 pm
Wednesday: 7 am–7 pm
Thursday: 7 am–7 pm
Friday: 7 am–8 pm
Saturday: 7 am–7 pm
Sunday: 9 am–5 pm

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👍 Reviews of U-Haul Moving & Storage of Pekin

U-Haul Moving & Storage of Pekin - Pekin, Illinois

Izzy

1/5

We had booked a rental to bring a car out of state and someone at the desk changed our rental to an “in-town” rental and gave it to someone else before we got there. They didn’t have a trailer for us so we had to drive 2 hours out of our way to get one from another town. They compensated us with a small discount but barely enough to even cover the gas it took to drive to the other location and back, not to mention all the time and inconvenience it was.

Rodney D.

5/5

This U-Haul location is always on the ball about helping people! Today upon calling and speaking with Aaron he was very helpful, kind and courteous, and had a cheerful voice. I always use them for my moving truck needs and will continue to keep using them when I need them!

Roberto A.

5/5

Great people and super easy to rent a truck

Amanda H.

2/5

The lady that checked me in was awesome! Great personality! Very customer service driven! My only complaint was my estimate on my receipt was $65. Cost for the safe move coverage was supposed to be $15.00 I rented a $19.99 10 foot in town truck.
My estimated charges when I left with the truck were about $65.00 and my estimate was about 25 miles.
When I received my actual receipt via email. My safe move coverage doubled from 15 to $30. And my rental charge doubled from $19.95 to $39.90. I returned the truck at the agreed upon time when I went to go inside and drop my key, a guy that was working hollered at me and told me to just drop it in the orange box and it would be taken care of. I made sure that my truck was filled back up to the exact amount of gas that had in it so I don’t see why I should’ve been charged any extra money. so my estimated bill was $65.70 and my actual payment that they took off my card was over $100 when I actually did everything I see the agreement and return the vehicle by 8 PM like they asked I think I was a couple minutes before because the door was still unlocked Not sure why my charges were doubled. I will not rent another one. . Or recommend this to anyone because it seems like false advertising.

Brad M.

5/5

Loved my experience at U-Haul in Pekin! The staff were friendly and knowledgeable!

Randy H.

5/5

My trailblazer broke down in the parking lot, and the manager of the store told me it was okay to leave it there for a little while till I got it fixed he was a very nice man....

Talitha S.

4/5

Excellent customer service. The maps are confusing as well as there's 3 different electronic boxes to slide your card. There needs to be instructions above each box and the order they should be used. Otherwise, its clean and both customer service people were amazing.

Joshua K.

5/5

Jamar's customer service skills were awesome, made everything clear and understandable about the whole process and was very friendly!