Del's Moving and Storage - Countryside, Illinois

Jaden W.

Del’s Movers made my move completely stress-free! The team was professional, punctual, and handled my belongings with great care. They worked quickly and efficiently while ensuring everything was packed and transported safely. The pricing was fair with no hidden fees, and their customer service was outstanding from start to finish. I highly recommend Del’s Movers to anyone looking for a reliable and hassle-free moving experience.

Lindsay

Had a horrible experience using these movers in 2022. They showed up late and one at a time. I also don’t recommend them
If you are a woman living alone as they made me and my friend super uncomfortable. They needed to break down my bed frame to pack it in the truck however they didn’t keep the screws and I found them thrown about in my stairwell. I grabbed a few which did help but ultimately had to get a new bed frame because of their carelessness. They took an extremely long time to get to the second destination and I was paying by the hour. Then when it was time to unload they asked me where I wanted my furniture to go and when I would tell them, they would put it somewhere else. Then after the move they asked about a tip even after the bad service. Not worth it try somewhere else.

Katharine C.

DO NOT RECOMMEND:
We hired Del’s Moving because we wanted to support local business, most of the reviews were positive, and the posted photos on social media seemed professional. Based on what we were seeing, we expected the same quality of service. The men that showed up appeared a bit less professional than what we were expecting compared to what we had seen on their social media. The group seemed to be comprised of day laborers, or whoever was available to handle the job that day. Some showed up late, and the ones that arrived on time joked about how those individuals must have been out late the night before. Despite that, we were still hopeful and confident that they would get the job done with care and professionalism. Our point of contact for the move was Rich, who was present for about 45 minutes in the morning, never to be seen the rest of the day. We witnessed items being dropped (a heavy file cabinet onto our wood floor that had just been refinished), scraped, bumped, and damaged due to being improperly handled or wrapped. We have damage to our dining room table, chairs, fine art frames, and gouges in the wood floor at both our previous home and current home. While keeping in mind that accidents happen, this experience was so disappointing and frustrating because upon hearing of all the damage, Rich has completely cut off communication with us. We were told that he was submitting the claim to his insurance company and all attempts to follow up have gone unanswered. He is no longer communicating with us. Terrible moving service and terrible follow up customer service to try and make this very frustrating situation right.

Jill D.

Run don't walk from Del's! I don't make a habit of writing bad reviews; however, in this case I am compelled to in order to help others with their moving experience. I've moved numerous times over the years and this has been by far the worst experience. Never before have we had BROKEN, DAMAGED, DESTROYED AND COMPLETELY LOST belongings. I've been trying unsuccessfully, to resolve this since September, 2022. Calls, emails & texts go unanswered. Appointments made and broken to look for our missing items. Several visits to the warehouse have been eyeopening as to the way customers personal belongings and treasures are stored. Zero organization and valuables stacked with heavy boxes and items on top. We found a few of our belongings sitting on the floor...not in a crate, box or in storage of any kind. Still missing over $2000 worth of our property and this doesn't include what was broken or damaged. An offer of $500 was made in December as long as we signed a waiver; however, at that time we were still hoping to find our things. No communication or attempts to resolve since. I have a lot of photos showing the damaged items and condition of the warehouse. Attached are only a few pictures of the warehouse and damaged/broken items including a peloton screen. We have been extremely patient but this has gone on far too long. Alex, Randy and Richard are not men of their word and not to be trusted.
( I didn't want to give any stars but the review requires at least one)

Jessica M.

We had a great experience with Del's movers. The company was great with customer service. We had my move set up with no problem once I called. They were incredibly flexible when we needed to move the date due to a few issues on our end. They were clear with cost up front and the movers were the best part. They wrapped everything incredibly well, did an excellent job in normal circumstances...but it was 95 degrees and I cannot thank them enough for their hard work. I was stressed out about moving and they made it a lot easier for us.

Willow T.

I recently hired Dels Movers for my move across town, and I’m so glad I did. Moving can be such a hassle, but this company made the entire process incredibly easy and stress-free. From start to finish, their professionalism and attention to detail really stood out, and I couldn’t be more satisfied with their service. No issues with sending my building their insurances, and also setting up permits to make sure the move was smooth sailing.

From the moment I contacted them for a quote, I knew I was dealing with a top-notch company. Their customer service team was friendly, responsive, and transparent. They provided me with a clear estimate and walked me through every step of the process. I felt confident that I was in good hands from the beginning.

On moving day, the team arrived right on time with all the necessary equipment and supplies. They introduced themselves, walked through my home with me, and immediately got to work. The movers were polite, professional, and incredibly efficient. They carefully wrapped my furniture and fragile items, ensuring everything was secure for the trip. I was particularly impressed with how they handled my large items, like my couch and dining table. They moved everything with ease and took extra care not to scratch walls or floors.

What really impressed me was their speed without sacrificing quality. They worked quickly and efficiently, but I never felt like they were rushing or being careless. They clearly knew what they were doing and had a system in place that made the whole move go smoothly.

Once we arrived at my new home, the team was just as careful during the unloading process. They placed every box and piece of furniture exactly where I wanted them, even offering to help set up some of the larger items. They were patient and accommodating, even when I asked them to move a few things around. It was clear that they were committed to making sure I was happy with the placement and condition of everything.

One of the best parts was that there were no surprises with the cost. The final price was exactly what they had quoted me, with no hidden fees or unexpected charges. The transparency and honesty they displayed throughout the entire process were really refreshing.

Overall, Dels Movers exceeded my expectations in every way. They made what could have been a stressful day completely smooth and worry-free. I would highly recommend them to anyone in need of a reliable and professional moving company in the area. If you’re looking for movers who truly care about doing a great job, look no further. I wouldn’t hesitate to use their services again!

Not Y. B.

Today I had two representatives from Del Movers come to my condo to assist with moving my things out and into a storage unit. I’ve used these guys before and they were awesome.

Mario and Danny were the miracle workers they sent to me today. Besides being professional, careful and thoughtful with my items, they worked tirelessly to make everything fit in my storage.

I’ve been through a lot lately and just needed something to go my way and Del Movers sent me two knights in shinning armor today. Thank you Danny and Mario - the Tetris miracle workers.

Let me mention Alex too, who continually tried to contact me to confirm, and never gave up when I failed to answer my phone.

I will religiously use this fantastic company again.

Thank you so so much for giving me a bit of hope.

Valerie Pearce

Angie

Highly recommend! They were on time, efficient, and professional! They got my dressers upstairs without any problems!