BKK TRANSPORT - Chicago, Illinois

Louis R.

I'm a private buyer and purchased a couple motorcycles. I shipped 2 different motorcycles from two different dealerships and had zero issues. Ian kept great communication and reached out to the sellers to make sure everyone was informed and ready to go. Had the best price as well. Will definitely use again.

Vadym K.

They did great job , they were very professional I am satisfied

SK M.

Ian worked really hard to find a driver for me at the last minute when my other company flopped. Sadly, the contractor (FamCo) was 3 days late with my delivery, unresponsive, dishonest about his location (I had a tracker on my vehicle unbeknownst to him) and stole items out of my vehicle.
The transport company guaranteed a delivery date and arrived THREE DAYS LATE with items missing from my vehicle!!!

Ginerva T.

I needed a car transported from Illinois to Florida, went to the BKK Transport website and filled out my information and got a very reasonable quote. I got an email confirming my reservation and a call a few days before the car was picked up to confirm. The business was in constant communication before the car was picked up and after to provide time estimates of when the driver would be picking up the vehicle and then vehicle drop off. Great service, stress free. Highly recommend and would use again.

William C.

This company has great reviews. I read them too. Perhaps there was a time, in the past, they deserved the good reviews. I'm telling you this is no longer the case. After being assigned to this 3rd party company thru Shiply and doing my research I went with these guys and THEIR offer. I paid my deposit instantly.was today they would contact me I. 2 to 4 days...nope it was 6 days before any contact. Was told the driver would contact me 4 to 12 hours in advanced..this is when it gets ugly. I was called by a person from BKK told me someone would be here with 4 hours however, there is now a $250 extra charge that must be paid by time my 2 motorcycles were dropped off....wait what? After what turned into several conversations with at least 3 employees I was told i have to pay the extra $250 because they're bringing a different trailer and the original contract did not matter to them and that the would keep my deposit and charge me an extra 150 to cancel a contract they wrote and signed off on. I hate bashing companies...hate it. This is 100% buyer beware with these guys. My next stop is Shiply who has also not Contacted me in the time they dictated...awesome. I will never use either of these companies.

As long as you don't mind a tremendous amount of stress, horrid communication, being strong armed and threatened, being treated horribly for services you're paying for and then doing everything that comes with credit card disputes they these 2 companies are awesome and just what you're looking for.

Marion T.

Received quotes from several transport brokers, including BKK through a website. Their price was the most competitive. Understanding a little about how the business worked, I knew my request to pickup a vehicle on the east coast and bring it to the Midwest would be posted on a board for drivers to see and accept based on the bid. After a week, due to location and routes, I offered to increase the bid and a driver accepted within a couple of days.

During this time, other brokers were circling back with me and offering to pick it up "immediately" with a slightly higher price. Going to another broker does not help. It will be posted on the same boards as your first broker's and only causes confusion. Be patient and know that when a driver is available that will be near your pickup area, they will check the boards if they have space/availability.

Once the quote was accepted, I received the driver's proof of liability insurance and their contact information immediately. My vehicle was delivered on time, as promised, and in the same condition as it was picked up. My only reason for knocking off a star is because I was the one that had to check with BKK for updates.

Johnny B.

I do not recommend this company at all. In the beginning I was told to give 3 business days to find a carrier. BKK was contacted on a Thursday. On the fourth business day I had to reach out to the transporter to see if a carrier was found. I was told not yet. Within 15 minutes of being told not yet I received a text message saying a carrier was found however they wanted $1,200.00 to transport from TN to CA. The listing on the board was for $1,100.00. I agreed to up it to $1,200.00 and then BKK came back saying $1,300.00. At that point I said never mind. I decided to cancel with BKK and when I called in to advise them of this I was told “I’m no buddy and just a customer”. BKK Transport was advised verbally and in writing that there was to be no charge on my credit card. BKK Transport stated that my card was not going to be credited because it was there fee for doing work. One the invoice that was received to me via email it clearly states that the customer can cancel before a carrier is found and would receive a full refund. By pass calling this company. Do not waste your time calling them.

Ali B.

They gave me the best price out of 30 other quotes....then car was picked up next day to my surprise. To finish it off they beat their expected drop off by 2 days. Beyond satisfied. Would definitely recommend!