Moe's Southwest Grill - Orange City, Florida

JESSE J. C.

Great place to pick up some good food.

Easy accessibility and we'll lit. Lots of parking

Easy menu and affordable

Lots of seating and Salsa bar. Self service soda fountain.

Great staff. However, too many people try to help you. 4 people did my meal. It was very confusing on who was doing what with my meal.

Floor needed some clean up.

Good atmosphere

Kid friendly

Recommended

Ruth W.

We love eating here however I observed something that was very concerning to me. As I enjoyed lunch…I observed an employee eating food behind the food line wearing the gloves she uses to make customers food. It certainly changed my view of the restaurant….employees should eat where no one in the restaurant can see. Hoping management will address this, there is no way store policy allows for this. Yuck!!!

Sarah W.

I usually do not like to leave reviews. I came in everything was really clean looking, fresh and well stocked the guy who helped me was very friendly. I think he said his name was shane He was very polite as well as all the staff and very hard workers 10/10 will Moe's again.

Laurie W.

Curbside pickup. Ordered the large queso, and 4 burrito bowls which two were the, "homewreckers" all four meals were the same weight, yet we were charged $3 more for each of the homewreckers.
Upon requesting more chips we were shouted at by the manager( as he hung out the side door ) that he accommodated us with enough and refused more. Also, no extra salsa. 5 cups mostly partially filled. The Green Creme is a favorite at other Moe's, but at this location it's nearly all sour cream. We tipped 15%, but the staff were still jerks. Apparently over $7 tip wasn't enough to take a stroll out to the car and be accommodating. The first staff person was courteous, that's where it ended.
Orange City bites. Do yourself a favor and check out DeLand location or head to Chipotles.

Adan P.

Came in today and probably won't be coming back. Asked about the moe meat moe cheese burrito. Even though it is advertised as a souble portion of steak, the employee says that is just a regular portion and that he has never done a double portion. So i swapped to a homewrecker bowl and added bacon to the bowl. There were several pieces that felt like rocks (looked like bacon as i spat it out) in my bowl that after the 3rd find made the food inedible. Also got a bowl of the chili con queso and the bowl was only filled halfway which was really dissapointing given the price. Chips were also stale and barely salted/seasoned. Worst experience ever had at a Moe's.

Jesus S.

In the area getting some car service when I noticed there was a Moe’s across the street. We walked the short distance and ordered our food. There was plenty of seating, the restaurant was clean and presentable and the service was great. We ordered our food and it was done quickly and tasted fresh and delicious. Overall I was surprised the reviews were so low and I’m glad we took the chance. If in the area give it a shot the food and service was worth it.

Austin B.

I was waiting in line and there was a homeless individual that only had a few dollars on him and spoke to the person about what the cheapest thing was on the menu. The worker Makai I believe his name was, was willing to contribute his own few dollars from his car in order to allow the person to eat I found that to be very generous. The manager (Sandra) also was very helpful as there was a big order ahead of this and took care of the counter and helped in this situation very accordingly. Great job to these two! Love to see nice people still there

Giancarlo G.

Went there for dinner, and since it was take out, ready with the thermal bags. No one was wearing a mask, despite the increased COVID cases, however finished the food purchase. Arrived at home (8 minutes away) to a nightmare of cold stale food, tasteless, and overall terrible. We had to literally deconstruct the burrito and bowl to get to something barely edible (Check the pic). But the worst was to come. We called to make the complain to the shift manager, his name? Well he vehemently refused to say it, citing his right not to do so. Is that Moe's rule? Then the same manager insinuated he did not believe, yes you read that right, believe that what I said was accurate making it as it is our fault for driving away with food, and offending by insinuating we are liars. Wow folks, what a way to treat a customer. To boot when I asked for his name again, and advised of escalating he simply answered in a boastful tone that they do not have a Corporate, but a General Manager that will back him up no matter what. Sadly after reading other reviews of similar problems with closing shift manager it seems this is the case. No care for the paying customer, in this economic climate that every penny counts, and with better options around like Tijuana Flats who go out of their way to make it a wonderful experience, and only a minute away!. Want good food? Not here. Want good service? Not here. An offensive and disgusting experience.