Sunshine Trucking & Towing - DeBary, Florida

Jason S.

My insurance (progressive) sent them to tow my GTI to the dealership since the ecu failed. They showed up in about 20 minutes and the driver worked hard to make sure he didn’t rip the front euro lip off the car while loading and unloading. The other reviews got me a little nervous but I guess the only time we really take the time to leave a review is when we either have a really good experience or a bad one. I’d use them again for sure. Great service!

David S.

Pretty pleased with the service. Driver was professional, personable, and showed up faster than the roadside ETA. Took a lot of care to make sure my car was towed without any damage.

Jim P.

NOT RECOMMENDED!!!
Driver picked up vehicle on route after another pickup. Bottomed out my car (tow behind truck) pulling up to Auto Repair Shop (enough to pull off hitch cover). Paid cash with good tip and asked for receipt. Was told he would have office email me in morning. Never got a receipt (was needed for AAA reimbursement). Called office after a few texts to driver asking on receipt (two weeks) and after 10 minutes of not able to locate any information was told he would call me back. I called the next day and my call goes immediately to voice mail. Left a message and no call back. Now when I text the driver, no response there either.

Response to review reply from company:
If you are so eager to make this right... get me my requested receipt of payment so I can turn it in to my insurance... I've been talking to your staff and no one is doing anything to correct this issue.

Ariel R.

The eta I received originally was 1hr. Never showed. I called and they pushed back another hr. I have towing included with my insurance and they asked me for money to complete there transaction. My insurance company verified that i did not have to pay anything. Finally they just decided not to come at all and haven't heard from them. Be careful with this company!

Beauty B. M.

The company itself was provided by insurance, Progressive. Sunshine gave an eta of 2pm, and didn’t arrive until 5pm. And that’s after speaking to a Progressive agent, calling Sunshine twice and leaving 1 voicemail. They finally called back and gave me an updated eta at about 330. The only reason I am giving 3/5 stars is because Shane was amazing. He was quick, kind, knowledgeable, and provided great customer service. Request Shane if you can.

Ashley H.

Sunshine towing I have personally dealt with while working for Mercedes and having them drop off vehicles at the dealership. There driver Brandon is top of the line always willing to go above and beyond anytime I have had home drop off vehicles to me. Today I needed a tow for my vehicle after running through water from some nasty flooding. Mark the general manager was the driver I was lucky to get this evening and he was beyond helpful even was very sweet to give me a ride back to my house, and super professional during the whole process. I recommend this company to all of my customers, family and friends, and will keep recommending them as they do go above and beyond what I have seen any tow truck company do. Thank you guys for always being so amazing and helpful!

Eagle-Eye

I scheduled pickup through my insurance company, showed up 4 hours early, and then gave me an attitude that I wasn't ready. The horrible attitude from the driver Worst customer service I've ever seen. Give me an attitude going 90 miles an hour on I-4, trying to shake me off like I didn't have the address where it's getting taken to🙄 I will make sure all are aware of this terrible service!

Renee S.

They were hired by my car warranty provider and were terrible. It’s been 5 hours and they just keep saying they’ll be there in 30 minutes. Then they don’t show, I call to check, they say another 45 minutes. And now they aren’t answering my calls. Called my provider and switched to a different company. What a waste of a day. They are unorganized and don’t communicate their timing well at all.