U-Haul Moving & Storage of Midway - Westminster, California

Overview of U-Haul Moving & Storage of Midway

Located at 15182 Beach Blvd, Westminster, CA 92683, U-Haul Moving & Storage of Midway offers comprehensive moving and storage solutions. This facility is conveniently equipped with a wheelchair accessible entrance and parking lot, ensuring that everyone can access their services comfortably. For those looking to move or store their belongings, this location provides on-site parking and a range of moving services, making it a go-to choice for many.

Contact Information

To get in touch with U-Haul Moving & Storage of Midway, you can reach them by phone at 148944739. For more detailed inquiries or to book your move, their official website uhaul.com is highly recommended. Here, you can find comprehensive information about their services, pricing, and even schedule a move online.

Special Features and Accessibility

This U-Haul location stands out for its commitment to accessibility and customer comfort. With features such as a wheelchair accessible entrance and parking lot, along with on-site parking, it ensures a smooth experience for all customers, regardless of mobility needs. This thoughtful inclusion reflects their dedication to serving a diverse clientele.

Customer Reviews and Ratings

The company boasts 77 reviews on Google My Business, with an average rating of 3.9/5. Many reviews highlight the exceptional service provided by staff members like Joshua Carlos and Bryan, who are praised for their hard work, speed, respect, and friendliness. Such testimonials underscore the company's focus on delivering a high-quality moving experience.

Recommendations for Potential Customers

If you're considering a move or storage needs in the Westminster area, U-Haul Moving & Storage of Midway is certainly worth considering. Their accessibility features make them particularly appealing to those with mobility issues, while their strong customer reviews speak to the quality of their service. Before planning your move, it's a good idea to visit their website to explore all the services they offer and perhaps even book your move online for convenience.

Final Recommendation

For anyone in need of reliable moving or storage services, don’t hesitate to contact U-Haul Moving & Storage of Midway. Their combination of expert service, accessibility features, and positive customer feedback makes them a standout choice. Head to their website uhaul.com to learn more and get started on your move today.

This detailed overview should give you a comprehensive understanding of what to expect from U-Haul Moving & Storage of Midway, encouraging potential customers to take the next step by contacting them directly.

👍 Reviews of U-Haul Moving & Storage of Midway

Moonlight R.

5/5

Joshua Carlos and Bryan did an excellent job with handling our stuff. They worked hard, speedy. Thry are really respectful and friendly guys. I highly recommend this company for anyone who wants to move or relocate.

James H.

5/5

The check out and check in staff members were courteous and efficient. They got me in and out fast. The van I rented was in good condition. Everything worked properly from the doors to the windows to the air conditioning. The rubber cargo mat helped to hold items in place while driving, but was not super gripping, so I could easily slide my long metal items and plastic bins for loading.

Harry M.

1/5

U-Haul car pick-up experience is fine at this location with friendly staff. Where the experience plummets is attempting to use the 24/7 drop-off WHICH IS SUPPORTED BY U-HAUL. Not only were we not informed about how this location BLOCKED their key-drop-off slot to the building with a metal sheet, we had to stand there in the middle of the night calling customer service to figure out what to do since we had COMPLETED THE DROP-OFF via the app and HAD PAID. I had to not only drive there to drop the truck off at night but when I had to DRIVE BACK the next morning to give them the key that they REFUSE to accept via their drop-off slot, they didn't even appreciate it. Quite the horrible experience after a long day of moving.

Jo H.

5/5

I received a low-mile cargo van, and it was super easy to extend its rental date online when it turned out we needed it a little longer. My previous rental experience here in late 2020 hadn't been great and it was really refreshing to have professional service this time around.

Dragor C.

5/5

Don’t know how to put it, but the manager hear exudes competence in a subdued, casual way and that makes interacting with him pleasant. He seems to genuinely aim to improve your experience as a customer of Uhaul and is patient and efficient in his communication. If he were an employee, I would say manager material, but Uhaul apparently saw clearly what they had in him.

Bobby S.

1/5

The person giving me the rental was horrible. He kept insisting on a secondary phone number. I told him that I had just been at that location a week before and I had a rental agreement that did not have a secondary phone number. He said that was impossible, I went and looked at my receipts from last week, and it does not have a secondary phone number. but he continued to insist that without a secondary phone number I could not make a rental. I do not have a second phone, a lot of people do not have landline anymore so they do not have secondary phones. So you’ve made me feel like crap for not having a secondary phone, said he would not do the rental for me unless I gave him the secondary phone. So I gave him Pizza Hut’s phone number. Then he was able to give me the rental. He then later proceeds to have me park in the handicap stall as a handicap person is trying to get out of the car. I told him I did not want to, and he said it was fine. Then he proceeded to tell me that it’s their policy to ask for secondary phone numbers as we had already gone past that and he was installing the rental. So here is a person telling me that there is a policy for a secondary phone number, that is sometimes enforce, and sometimes not, as he is having me park in the handicap section as a handicap person, trying to go through. No, I do not recommend this location at all. either that, or I would recommend this location if employees like this did not work there. The employee that helped me the previous week was amazing! this employee was not.

Doug A.

1/5

I had a horrible experience here. I went in to pick up a reservation at 10:00. But they didn't accept my bank card. I had cash and asked if I can give them a cash deposit. The manager comes over and tells me they only do cash deposits with people who were trusted. When I asked what that meant, he said for people who have rented before and earned a trusted history... (which relaxed me a lil because I have history since 2021... ) so I said yes, check, please. To where he tapped a few keys, showed me the screen real quick to show it was empty and said i have no history.... so next option was deposit money into my lady s account and have her get the rental... so I told the manager my plan and asked him not to give the truck away because I'll be right back.. (there was no body behind me, they were not busy at all. The atm was down the street only a few buildings down. Wasnt even 5 mins. But while away, i looked up my email and found all my history)
We get back, my lady makes a reservation and we go inside. I went in this time to show this manager that I do have a trusted relationship with uhaul and to let him know I found my history... but as we were walking up he asked my lady, oh your so and so, my lady said yes, the manager then says there's no longer a truck there, that as soon as we left it was rented out. Which was a lie, because STILL there was no one else there. He told my lady there is no longer a truck at that location. This dude needs to be fired. His attitude and what ever issues he's dealing with, he is not professional enough to be holding down a title like manager for uhaul. Oh, it also says a rental here is guaranteed or you will be given $50 . We didn't get either 1.

Jared G.

1/5

Tried charging for extra miles and fuel. And then tried saying they would honor a "change in the system" but couldn't print new paperwork to reflect the changes.