EVA Air Cargo - Los Angeles, California

EVA Air Cargo: A Comprehensive Overview

EVA Air Cargo, located at 6041 Imperial Hwy., Los Angeles, CA 90045, is a prominent airline specializing in cargo services. This company has garnered attention for its efficient shipping and high-level customer service, as evidenced by its 73 reviews on Google My Business with an average rating of 3.2/5.

Specialties and Services

• Airline: EVA Air Cargo primarily focuses on providing airline cargo services, ensuring the safe and timely delivery of shipments worldwide.

Accessibility and Facilities

• Wheelchair Accessible Entrance: The company ensures accessibility for all its customers, providing a wheelchair-friendly entrance for easy access to their services.
• Wheelchair Accessible Parking Lot: EVA Air Cargo also offers a wheelchair accessible parking lot, making it convenient for clients with mobility issues to park their vehicles.

Customer Experience

EVA Air Cargo's staff is described as "very nice but busy," indicating that while they may be occupied with multiple tasks, they maintain a friendly and professional demeanor when interacting with clients. The company is praised for its efficient shipping processes, with one reviewer noting that their shipments were handled quickly.

The company's process involves customers signing in on a computer as soon as they enter the building, then waiting in their trucks until they receive a text to come to the front desk. This system minimizes waiting times and ensures a smooth, organized experience for clients.

Conclusion

EVA Air Cargo, situated at 6041 Imperial Hwy., Los Angeles, CA 90045, is an airline specializing in cargo services. With a wheelchair-accessible entrance and parking lot, the company ensures accessibility for all. Boasting a 3.2/5 average rating from 73 reviews on Google My Business, EVA Air Cargo demonstrates a commitment to efficiency and customer service. Whether you're a first-time customer or a seasoned professional, EVA Air Cargo offers a reliable and convenient solution for all your cargo needs.

👍 Reviews of EVA Air Cargo

Vincent L.

5/5

Good service. They did make me wait but atleast it wasn't too long shipping was fast too

Kenny M.

5/5

If you deliver there they are computerized. Sign in on the computer as soon as you walk into the building then go wait in your truck and they will text you to come to the front desk. When you are docked stay on the dock by your truck so when they finish they can sign your paperwork. If not you will be waiting. Don't be afraid to ask. They are very nice but busy there.

Winter R.

1/5

Horrible experience getting our dog from Eva air cargo. Took over 5 hours for them to process the paper work and when it did process the entire system crashed, so we had to wait even longer! We weren’t given any information on how long we would have to wait, or what was happening the entire time. I would rate a zero if I could.

Daniel P.

4/5

Usually this airline is always busy, but they do have days where it just govquick either to pick up or drop off

Dee J.

3/5

You have to ask Security for permission to park at a dock...to load or unload usually takes 2-5 hours

Curtis H.

1/5

Very bad customer service. Slow warehouse 4 to 5 hour wait times

Roger G.

1/5

Eva cargo is one of the most terrible warehouse airlines there is i recommend all brokers not to use this airline unless they want to pay waiting time

Wok L.

1/5

1st time picking up here. This place is a joke ! Never again