TrailersPlus - Live Oak, California

Richard H

I drove quite a ways out of my way to visit Trailers Plus Live Oak, CA. Their price on the 6x12 dump trailer I wanted was attractive, and speaking with Matt on the phone was enough for me to make the drive. Matt was very communicative and easily and proactively answered all of my questions and concerns. When I got there and looked the trailer over, Matt was right there answering every question I had until I was satisfied. He got the paperwork done very efficiently. Three days later when I had a couple of new questions, Matt and Trenton both were very helpful. I haven’t had a chance yet to put the trailer to work, but I don’t expect any problems. I will update this review if there are any surprises or concerns at all. Thank you Matt, Trent, and Trailers Plus!

Ryan Strobel

An amazing experience!! The whole crew went out of their way to help. First time trailer owner and they took the time to make sure I felt confident and safe with my purchase. Appreciate y’all and hope yall enjoyed the donuts ? ?

Charles “Chuck” Averill

There was a crew of three who assisted me thru the process of buying an enclosed trailer today. My appt. was with Matt who led the charge, helping to make many good decisions I needed help with 4sure. Thanks Matt and no less thanks to the others cuz I cant remember their names, sorry guys. Unfortunately, I've picked up a wicked case of grief brain, which if you take away the overdosing of sadness and other contrived madness, it is much like CRS 24/7, I am told. In short, the TrailerPlus team, in Live Oak, CA, who do not know me and my heightened sense of critical BS, could have easily added to the display of misinformation and not expected, but commonly delivered, poor customer service that continues to invade our community. My friends say it is the democrats and their self serving blindness to reality that is the cause of this invasion of poor business practices in our communities. I say, now lets not bring politics into it, even though I just did. LoL Yes, the LiveOak TrailerPlus Team could have sussed me up shallow and tired, fired up some short cuts, taken me down that good ol' satisfactory rd. and gotten away with it. After all, I was the last appt, 10 mins late, and it had been a busy day. As the last on a long before me, I would have understood, this team had put in a good day, sales can be exhausting, time to enter and join what's left of the weekend. However, that was not the case, I believe I received every bit of attention and much needed problem solving in finding the best trailer for my needs. Specifications and limits required by my vehicle were matched with the right equipment and security accessories suggested and provided did not leave me wanting. Matt was super efficient and quick on the computer, explaining the steps we were taking and making all the paperwork seem effortless. I was not pushed into any upsell or buying things I did not need, nor was I left wondering about or wanting something that may have been missed.

Having just lost my closest and best friend, for the last 25 yrs, Julie Harvey, to health complications and a sudden death exoerienceat Enloe, there was a lot more involved today than just buying a trailer. This trailer is for a move to Florida that in the planning, had consumed many of our last days together. I had so hoped we would be making this move together. We had discussed and argued many ideas, and while visiting my mother, just last January, the idea of moving closer to her was introduced. My mother was so overjoyed with that option, SE Florida became the focus.

Julie left us on August 3rd, 2024, and there has been so much to do for her, this move has lost its luster. Now, I will be making this trip alone and with one very cool cat named Tucker, so not completely alone. THERE IS A POINT... The significance of all this grief and loss stuff is that i know for a fact, Julie would have been so enthusiastic, supportive, and excited about this specific trailer and the ease of getting into it today, my flattened outlook and energy for the move and has been significantly uplifted. And honestly, the experience today at TrailerPlus, with Matt and crew, has been one of the best professional experiences I have had in years.

My apologies for all the extras in this review. I hope its significance was made clear and relevant. Besides, you have to be a fool to read this and not give TrailerPlus your attention, and no way to argue with me, Julie's significance in all things good. As well, in this season of lasts, this is the last professional review I will write in this area, so take it or leave it. I will be gone in a week.

Thank you very much!

Chuck Averill

Rebecca Swinney

It was raining the day I bought the trailer from Trailers Plus in Live Oak, California. Everyone had a job to do:
Drive the trailer over to be serviced, air the tires, and torque the lug nuts.
Assist and teach me in hooking up the trailer to my truck. and help me finish the (almost) endless paperwork.
They made a great sales and service team.

Lori E

Very fast, friendly, and helpful! They helped me pick the right trailer for my needs, taught me all about it, and even hooked it up for me insuring all safety aspects were in place. Highly recommend!

Charis Grey

We are very happy with our purchase experience. They had exactly what we needed for a trailer and the service was great. We would recommend Trailers Plus to our family or friends that were looking for a trailer.

Robert Krinsky

Found a good deal through FB marketplace. The online rep worked with me on price, lowered to sweeten the deal.

We went to pick up on a day that was pouring rain as that was our only window, we live 2 hours away.

The folks that work there were professional and helpful. There was an issue with miscommunication about some labor charges for some equipment that I felt were not explained to me beforehand. The manager and sales rep onsite handled things well, and made us happy customers.

They have streamlined the sales process because it's more involved than one would think. All paperwork was handled well. Most is online and it's all set up to be easy. We all joked about the Internet because it was running a little slow in that area.

Good transaction all around and I recommend these folks, they are solid.

Thank you!

Beatriz Ibarra

Guys where nice and quick, they went over everything. We needed this trailer for our business. As of right now we are happy with this purchase ?