EZ Storage - Burbank, California

EZ Storage, located at Address: 20 E Alameda Ave, Burbank, CA 91502, is a highly useful self-storage facility. With a wide range of specialties, this business offers various services, including boat storage, an RV storage facility, a moving supply store, a shredding service, a truck rental agency, and a storage facility. EZ Storage is an accessible and convenient option for those seeking secure and reliable storage solutions.

One of the primary advantages of EZ Storage is its wheelchair accessible entrance and parking lot, ensuring that all customers can easily access the facility. The business accepts both debit cards and credit cards, providing additional payment flexibility. Furthermore, EZ Storage has received 55 reviews on Google My Business, with an average opinion of 3.9/5, highlighting the company's commitment to customer satisfaction.

Additional features of EZ Storage include:

1. A user-friendly website: Website: ezstorageonline.com
2. A variety of storage options
3. Moving supplies and truck rentals
4. Boat and RV storage
5. Shredding services

EZ Storage is the perfect solution for those needing a secure and accessible storage facility. By visiting their website or contacting them at Phone: 472001076, potential customers can explore their offerings and find the best storage solution for their needs. Don't hesitate to reach out and take advantage of the exceptional services EZ Storage provides.

Reviews of EZ Storage

Troy Conrad

5/5

I've been a customer for over a decade and the staff is outstanding, the facility great for storage, and everything is easy to access. Last year I needed an additonal storage and tried a big chain orange-signed competitor for a few months and that company tried to almost double my rate after I moved stuff in. So EZ Storage is the only one I'll use. Did I mention the great staff?

David Vinas

4/5

I’ve had units in Chatsworth and currently in Burbank . I really like the fact that Burbank has a restroom for its unit holders . Both locations have nice employees.

KMacca

1/5

Don’t rent here!!!! They will put you in collections for $1. I moved out 12 hours past the due date and they expect a full months full payment!! For that petty reason I refuse to pay and it’s only $100! Typical BURBANK scammy behavior!!?

jolie denver

3/5

I have used this facility for MANY years now and have been satisfied with it, until recently. I was here for the first time in the evening and have never heard ‘the final bell’ before so I was unaware of the closing procedures and sounds that they use to notify people.
First, ‘the final bell’ is NOT loud enough when your unit is located in the middle, interior portion of the facility. It ends up being a very muted noise that can be compared to the handcarts rolling down the wooden floors. Someone that is hearing impaired will not be able to differentiate the two.
Secondly, upon leaving I was instantly threatened with being charged for leaving ‘late’ (I still had 5 minutes until closure) in a very angry, unfriendly tone instead of calmly explaining to an evening first timer the process and procedures. The manager had no interest in the issue with my not hearing ‘the final bell’ due to my impairment. After apologizing and trying to explain, she continued to yell at me and use threatening language.
Next, this building is NOT ADA compliant and does not accommodate for any type of physical impairment. Yes, they have units labeled with the wheelchair emblem but those are not even truly compliant. The ‘elevators’ are not safe/zoned for human transport and only stairs are available to reach the upper levels.
I could go on, since there have been many incidents throughout the years I have been here but the most disturbing is how they handled renting increases during the pandemic that we are still going through. Even though there is a rent increase moratorium, they still continued to raise rent during the pandemic and have already sent the letters out for another increase. Yes, it’s a business but you have to remember the people behind what is making you so successful. Unfortunately good business sense, compassion, sensitivity to persons with disabilities, and human kindness is not a part of this facility.

Musotica Wear

1/5

The online payment portal never works. No one knows how to make it work. They raise their rent then charge you late fees and make it impossible if you to correct your upcoming payment already scheduled by refusing partial payments. They send both checks back (even though I paid what was due ontime) to me and charge me a late fee. They all at once without notification dont allow partial payments. I was never told or notified nor told on the phone when the called me 8 days in a row to ask for $4 that I already had sent. Then they send your checks back without letting you know and charge a late fee. Its fraudulent and not legal to change payment policies from one day to another and then charge you a late fee. I have been a tenant for 20 years and this is how they will treat you.

Tom Davidson

4/5

They take good care of the place. The parking is guarded by a personal gate code. There is one freight elevator to get to the second floor. You can borrow a freight cart. Prices are competitive. Hallways are regularly cleaned. I've never found it too hot or muggy in there, so safer than storing in a garage or shed.

Dunne Wright

5/5

Maria and Amanda are super nice and the place is well maintained and kept. The rules are there for a reason. Follow them and everything is great. Maintence dude is super cool, everyone friendly and polite. It's best to be out by 6:00pm to avoid trouble. You get what you give with these people. I had zero trouble once I learned how things worked.

Susan Pilat

4/5

I had this storage for a few months. It is a little pricey, and I don't like the hours at all. I would not rent here again because of the hours. The staff is friendly, and they have bathrooms right by the office door. The storage spaces are a bit of a hassle, and if on the second floor, they are really inconvenient. Basically if you can get the ones that you can drive up to, those are much more convenient.